We are seeking a highly motivated professional to join our team in the role of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field/industry], along with a proven track record of [key skill/achievement]. A bachelor’s degree in [relevant field] or equivalent professional qualification is required, though additional certifications in [specific area] are advantageous.
Responsibilities include overseeing [specific tasks or projects], collaborating with cross-functional teams to [specific goal], and ensuring adherence to [relevant standards or policies]. The successful applicant will demonstrate strong analytical abilities, exceptional communication skills, and the capacity to manage multiple priorities in a fast-paced environment. Proficiency in [specific software/tool] and familiarity with [industry-specific regulations] are essential, as is the ability to analyze data and generate actionable insights.
Efficiently manage and oversee the operations and distribution activities for all Direct Channels teams across the various regions.
Offer strategic leadership, guidance, and growth initiatives across all facets of the Sales and distribution channels.
Review the new Smile/NCC SIM activation guidelines to ensure complete alignment and seamless implementation across all direct channel agents, while also overseeing the customer onboarding process for accuracy and efficiency.
We oversee the planning, recruitment, training, partner visits, and sales support initiatives for all Direct Channels Sales agents, ensuring seamless coordination and execution of these key functions.
Develop and execute strategic approaches for sales channels while maintaining precise and forward-thinking oversight of sales projections.
Achieve and surpass the predetermined sales targets for the channel, encompassing new customer acquisition, revenue growth, customer retention, and back-to-stock turnover.
Demonstrate the retail brand consistently and effectively across various regions, ensuring broad visibility and recognition.
Communicate the organization’s competitive offerings, including commission structures, performance-based incentives, branding initiatives, and other frameworks, to your line manager and relevant departments as needed.
Track and evaluate channel sales performance and collection metrics to ensure optimal revenue realization and financial stability.
Oversee and regulate sales performance within the Direct channel, ensuring compliance with established Smile criteria and benchmarks.
Identify optimal locations for executing sales promotions and campaigns while determining the most effective distribution methods for promotional materials across various channels.
Deliver exceptional customer service that consistently reflects Smile’s brand promise across all Direct Channels.
To guarantee that all sales agents and partners fully comprehend, embrace, and execute goals, products, and plans, effective communication and alignment are essential.
Perform additional ad hoc tasks as requested by the Head of Sales or any other designated representative of the Company from time to time.
Requirements:
A bachelor’s degree, such as a B.Sc. or HND, is required.
Businesses seeking candidates for this role must present a minimum of five years of pertinent professional experience within a comparable capacity.
Experienced with computer systems and Microsoft Office applications, including MS Word, MS Excel, and MS PowerPoint.
Proficient verbal and written communication abilities, coupled with exceptional active listening capabilities, are essential for effective interaction and collaboration.
Demonstrates exceptional analytical abilities and a knack for solving complex problems, all while maintaining a strong emphasis on process improvement and efficiency.
Requires strong interpersonal abilities along with proficient customer service and team leadership capabilities.
Our ideal candidate will embody the core values that define the organization’s culture, known collectively as the Smile values.
Qualifications
BA/BSc/HND
Experience Required
5 years
