JOB OBJECTIVE
Drives revenue growth through strategic sales initiatives while expanding the customer base and fostering long-term relationships to enhance overall satisfaction and retention.
Job Responsibilities and Duties:
The incumbent will execute a range of duties encompassing key operational functions, ensuring adherence to established procedures and organizational standards. This role demands meticulous attention to detail, the ability to multitask effectively in a fast-paced environment, and a commitment to delivering high-quality results. Responsibilities include, but are not limited to, managing daily workflows, collaborating with cross-functional teams, and maintaining accurate records. The successful candidate must demonstrate strong analytical skills, proficiency in relevant software applications, and the capacity to meet deadlines while upholding efficiency and accuracy.
The position will entail a variety of key duties, including but not limited to the following responsibilities:
Collaborate with the BD Manager to formulate comprehensive business and marketing strategies designed to achieve established revenue targets.
Engage actively in industry forums, client dialogues, and professional conferences to serve as an ambassador for the organization.
Engage with clients through telephone and electronic correspondence to uncover potential growth opportunities and furnish them with marketing materials to enhance their engagement.
You are responsible for updating and managing all pertinent contact details and documenting every interaction to ensure appropriate follow-ups within CRM systems, including Salesforce and Action Plans.
Conduct comprehensive market research to uncover potential opportunities and collaborate with team members to develop and execute strategic plans for pursuing those opportunities from inception through to completion.
Develop compelling presentation slides and deliver engaging sales presentations to both internal and external clients.
Identify and evaluate potential cross-selling opportunities for the company’s products and solutions, targeting both internal stakeholders and external customers, including those who are currently engaged and those who may represent future business prospects.
Foster and sustain robust customer connections to cultivate a substantial pipeline of prospective clients.
Collaborate with the Training team to consistently achieve a 95% customer satisfaction rating.
Address client inquiries about the company’s offerings promptly and efficiently.
Supply management with comprehensive reports detailing customer requirements, prevailing challenges, emerging interests, competitive actions, and opportunities for innovative products and services.
Craft and assess comprehensive business proposals tailored to both new and current clientele.
Engage in the preparation and maintenance of documentation, oversee the management of bids, and conduct thorough evaluations of client contracts.
Prepare budgets in support of departmental operations and management meetings.
Ensure that all documentation related to the company remains current at all times.
Seeking a candidate with a minimum of three years of experience in a similar role, preferably within the financial services sector. The ideal applicant will hold a bachelor’s degree in finance, accounting, or a related field, or possess an equivalent combination of education and professional experience. Proficiency in Microsoft Office Suite, particularly Excel, is essential, along with strong analytical and problem-solving skills. Excellent communication and organizational abilities are required to collaborate effectively with cross-functional teams and stakeholders. Knowledge of industry regulations and compliance standards is a must, and prior experience with financial reporting or data analysis is highly desirable.
Hold a Bachelor of Science degree in Computer Science or Engineering, or a closely related field, from an accredited university.
Professional certifications obtained beyond the primary credentials would be advantageous.
With a minimum of five to ten years of postings professional experience in business development or sales, ideally within the IT sector, candidates with prior exposure to the sales of IT software will be highly preferred.
We are seeking a candidate who excels in the following key competencies and meets the outlined requirements. The ideal applicant must possess strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights. Proficiency in relevant software and tools, as well as a deep understanding of industry best practices, is essential. Additionally, the candidate should demonstrate excellent communication and collaboration abilities, ensuring seamless teamwork and effective stakeholder engagement. A commitment to continuous learning and adaptability to evolving technologies and methodologies is also required.
Functional and Technical Responsibilities: You will be responsible for designing, implementing, and maintaining functional and technical solutions that align with business requirements and best practices. Your role involves analyzing complex systems, identifying opportunities for improvement, and ensuring seamless integration of new functionalities. Additionally, you will collaborate with cross-functional teams to gather requirements, provide technical guidance, and support the delivery of high-quality, scalable solutions. Proficiency in relevant programming languages, frameworks, and tools is essential, along with strong problem-solving and analytical skills.
A solid grasp of business and product development lifecycles, including leading practices, techniques, and methodologies, is required.
Conducting thorough market and competitive analysis is essential, utilizing advanced research techniques to gather and evaluate critical data. This role involves systematically identifying market trends, assessing competitive positioning, and analyzing industry dynamics to inform strategic decision-making. Proficiency in data collection, interpretation, and reporting is required to derive actionable insights and maintain a competitive edge.
The role involves overseeing project planning, execution, and completion, ensuring adherence to timelines, budgets, and quality standards. Key responsibilities include coordinating team efforts, managing stakeholder communications, and mitigating risks to achieve project objectives. Strong leadership, organizational skills, and proficiency in project management methodologies are essential. The ideal candidate will possess experience in similar roles, with a proven ability to deliver results under pressure while maintaining collaborative relationships across departments.
Proficient in both written and oral communication with clarity and precision.
Exceptional analytical abilities are essential, along with a keen attention to detail.
The position requires travel to engage with clients, participate in industry conferences, and conduct on-site meetings as needed.
Conduct thorough market research to identify potential growth opportunities and emerging trends as required.
Behavioural:
Possesses a supportive and engaging demeanor, demonstrating a strong commitment to fostering collaboration and enhancing team performance. Exhibits a proactive approach to assisting colleagues, ensuring everyone operates at peak efficiency.
A collaborative professional who consistently exceeds expectations by proactively addressing problems and overcoming challenges.
Proven capability to perform effectively in high-pressure situations while consistently fulfilling assigned deadlines is required.
Proven ability to cultivate strong connections, expand professional networks, and strategically promote initiatives with persuasive marketing expertise.
Oversee and schedule tasks efficiently, ensuring deadlines are met while balancing workload demands. Develop and maintain a structured plan to allocate resources effectively, addressing urgent priorities as they arise. Monitor progress consistently to identify potential delays or bottlenecks and implement corrective measures promptly. Maintain clear communication with stakeholders regarding timelines and any necessary adjustments to achieve optimal productivity.
Plan, develop, and execute work schedules to ensure efficient allocation of resources and timely completion of tasks.
Effective communication skills are required to engage with varied audiences through both written and verbal means, ensuring clarity and preventing misinterpretation.
Proficient in analyzing and synthesizing intricate data from multiple perspectives while conveying insights clearly and persuasively.
Qualifications
BA/BSc/HND
Experience Required
5 - 10 years
