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Home โ€บ Jobs โ€บ Lagos โ€บ Medical Records & Front Desk Associate

Medical Records & Front Desk Associate

Kelina Hospital  ยท Healthcare / Medical

Full Time Lagos
Lagos
Deadline: 4 September 2026
Posted June 5, 2026

Situated in Lagos at 7, Slogan Agate Street, off Adela Oder Street, Victoria Island, and also available in Abuja.

Candidates seeking consideration must meet the following criteria:

Residing in Lagos is a prerequisite for this position.

Seeking candidates with postings experience in medical records management, health information management, or administrative/front desk positions, ideally within a healthcare setting.

Applicants must hold a bachelor’s degree or Higher National Diploma in Health Information Management, Medical Records, or a comparable discipline.

You must hold current registration with the appropriate professional organizations.

Possess advanced computer proficiency and demonstrate a strong command of various software applications and systems.

Proficiency in hospital management software is considered a beneficial asset.

We are seeking a highly motivated professional to join our team in the capacity of a [Job Title], where you will play a pivotal role in driving operational excellence and contributing to our organizational success. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field or industry], along with a proven track record of delivering measurable results in [key responsibility or skill]. Proficiency in [specific software, tools, or methodologies] is essential, and familiarity with [relevant industry standards or regulations] is a significant advantage. Key responsibilities include [list of duties], with an emphasis on [specific focus or goal], such as optimizing processes or enhancing team productivity. Strong analytical, problem-solving, and communication skills are required to collaborate effectively across departments and stakeholders, ensuring alignment with company objectives. This position demands adaptability, a commitment to continuous improvement, and the ability to thrive in a fast-paced, dynamic environment.

Greet and assist patients and visitors promptly, ensuring their inquiries and needs are addressed with courtesy and professionalism while accurately documenting their arrival and guiding them appropriately.

Develop and oversee patient records in both physical and electronic formats while maintaining strict standards of accuracy and confidentiality.

Responsibilities include organizing and managing patient appointments, coordinating referrals, and scheduling follow-up visits to ensure seamless care continuity.

Promptly obtain and organize medical records to support both clinical and administrative functions.

Maintain adherence to patient data privacy regulations and hospital documentation standards at all times.

Compose and deliver regular reports detailing patient statistics, admissions data, and records activity.

Act as an intermediary among clinical personnel, patients, and other departments to ensure efficient transmission of information.

Qualifications

BA/BSc/HND

Experience Required

2 years

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