Position Summary:
The Head of Human Resources will spearhead enterprise-wide HR leadership, delivering strategic guidance in people management, organizational culture, and workforce efficiency throughout the organization.
This position will provide leadership to divisional HR Managers while developing and implementing people strategies that enhance business expansion, operational effectiveness, and employee engagement in a fast-paced retail setting.
The ideal candidate will demonstrate strategic leadership and a results-driven approach in HR, boasting extensive experience overseeing large teams, spearheading cultural change initiatives, and enhancing business outcomes through people-centric strategies.
Oversee and execute a range of critical duties encompassing strategic planning, operational efficiency, and team leadership, ensuring alignment with organizational goals. Develop and implement policies, procedures, and performance metrics to drive productivity and accountability. Collaborate with cross-functional teams to optimize workflows, resolve challenges, and foster innovation. Monitor progress through data analysis, reporting, and regular evaluations to maintain high standards of quality and compliance. Manage resources, budgets, and stakeholder relationships to support sustainable growth and operational excellence. Additionally, mentor and develop team members to enhance their skills and contribute to a high-performing culture.
Demonstrate strategic HR leadership on an enterprise scale, encompassing all operational divisions of the organization.
Spearhead the oversight and coordination of Divisional HR Managers to uphold uniform HR service delivery across all divisions.
Formulate and implement HR strategies in alignment with the organization’s overarching business goals.
Spearhead initiatives to cultivate and enhance the organizational culture, fostering an environment that boosts performance and employee engagement.
Develop and implement comprehensive performance management frameworks and employee relations strategies to ensure optimal organizational outcomes.
Ensure adherence to all applicable labor laws, internal policies, and regulatory mandates to maintain organizational compliance and mitigate legal risks.
Design and deploy scalable HR systems, policies, and operational frameworks to enhance organizational efficiency and support growth initiatives.
Collaborate closely with senior leadership to develop and implement comprehensive workforce planning initiatives and strategic talent management approaches.
Spearhead organizational change management efforts, guiding the company through transformative processes and ensuring seamless adaptation.
Enhance leadership capabilities across all business units to drive organizational success.
Candidate Profile
Seeking a candidate with a robust professional background encompassing extensive experience in the relevant industry. The ideal applicant will possess advanced qualifications and demonstrate a proven track record of success in previous roles. Duties will include managing complex projects, leading cross-functional teams, and driving strategic initiatives to achieve organizational objectives. Strong analytical skills and the ability to develop innovative solutions are essential. Familiarity with industry-specific tools and technologies is required, along with exceptional communication and leadership capabilities.
The preferred applicant possesses extensive HR leadership experience, with a robust foundation in core human resources competencies and a demonstrated ability to spearhead people strategy in large, dynamic organizations—ideally within the retail industry or comparable high-volume environments.
The ideal candidate will exhibit exceptional leadership in managing people, extensive experience in cultural transformation, and the capacity to develop and implement HR strategies under demanding operational conditions. This position demands a proactive leader capable of seamlessly integrating strategic planning with practical execution while overseeing diverse HR teams across multiple locations.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field is required. Minimum of three years of experience in IT support, system administration, or a comparable role is essential. Proficiency in troubleshooting hardware and software issues, configuring network devices, and managing user accounts is necessary. Strong communication skills to interact effectively with technical and non-technical stakeholders are critical. Familiarity with operating systems like Windows, Linux, and macOS, as well as virtualization platforms such as VMware or Hyper-V, is advantageous. Ability to work independently and prioritize tasks in a fast-paced environment is expected. Certifications such as Compton A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are preferred but not mandatory.
A Bachelor’s degree in Human Resources, Business Administration, Social Sciences, Psychology, or a closely related discipline is required.
Strong preference is given to candidates who possess relevant professional HR certifications such as CPM, SHAM, CIPD, or their equivalents.
Experience
Minimum of twelve years of progressive human resources experience, including at least five years in a leadership capacity, is required.
Experienced in overseeing substantial HR teams or managing HR operations across multiple locations.
Proven track record in driving organizational culture change, implementing effective performance management systems, and developing strategic employee relations initiatives.
Professionals with a background in retail, FMCG, banking, or other high-paced, multi-site operational settings will be given strong consideration.
Seasoned professional with a proven track record of leading large-scale organizations comprising 3,000 or more employees.
We seek a candidate with strong functional and technical expertise to drive operational excellence and innovation. The ideal professional will possess advanced knowledge in system design, data analysis, and software development methodologies to deliver robust solutions. Responsibilities include evaluating current processes, identifying inefficiencies, and implementing technical improvements to enhance performance and scalability. Proficiency in relevant tools, programming languages, and industry best practices is essential, along with the ability to collaborate effectively with cross-functional teams. This role requires a strategic mindset, problem-solving agility, and a commitment to continuous learning in a dynamic technological landscape.
Possesses comprehensive expertise in Nigerian labor legislation and HR best practices.
Established expertise in developing comprehensive HR frameworks and systems tailored for enterprise-level operations is required.
Accomplished in driving performance management strategies and fostering organizational culture initiatives.
Proficient in utilizing HR analytics platforms, workforce data management systems, and reporting tools to extract actionable insights and support data-driven decision-making.
Proven expertise in designing and implementing robust operational HR processes.
Demonstrates proficiency in key behavioral competencies essential for success in this role, including strong interpersonal skills, effective communication, problem-solving abilities, and adaptability in dynamic environments. Requires a commitment to continuous learning and collaboration, with the capacity to work both independently and within cross-functional teams. Exhibits leadership qualities, emotional intelligence, and a results-driven mindset to meet organizational objectives and foster a positive work culture. Prior experience in similar behavioral competencies or a track record of successfully applying these skills in professional settings is strongly preferred.
Commercially astute with a strategic perspective.
Exhibits strong leadership qualities and demonstrates decisive judgment in all situations.
Maintains the highest standards of integrity and confidentiality in all professional interactions and responsibilities.
Thrives under pressure and maintains performance in demanding, fast-paced settings.
Expertise in engaging stakeholders and senior leadership teams effectively.
Results-oriented, action-driven, and committed to delivering high-impact solutions efficiently.
We kindly request that you submit your application by following the specified method outlined below. Please ensure your materials are prepared and sent in accordance with the instructions provided to ensure a smooth processing of your submission. Should you require any clarification regarding the application procedure, do not hesitate to reach out for further guidance.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
12 years
