Position Summary:
The Head of Human Resources will function as the organization’s primary HR leader, offering strategic guidance in people management, organizational culture, and workforce performance throughout the company.
This position will provide leadership to divisional HR Managers while developing and implementing people strategies that drive business growth, enhance operational efficiency, and foster employee engagement in a fast-paced retail setting.
The ideal candidate will demonstrate strategic acumen and a results-driven approach in HR leadership, with a proven track record of leading large teams, spearheading culture transformation initiatives, and enhancing business performance through strategic people management.
Oversee and execute critical responsibilities integral to the role, including managing daily operations, ensuring compliance with company policies, and maintaining high standards of productivity. This position requires meticulous attention to detail, strong organizational skills, and the ability to prioritize tasks effectively in a fast-paced environment. Collaborate with cross-functional teams to drive project success, identify areas for improvement, and implement solutions that enhance efficiency and performance. Additional duties involve monitoring key performance indicators, preparing detailed reports, and fostering a culture of accountability and continuous improvement within the team.
Demonstrate strong HR leadership capabilities by overseeing human resources functions across all organizational divisions.
Lead and oversee the work of Divisional HR Managers to maintain uniform and effective HR service delivery across the organization.
Formulate and implement human resources strategies that are fully integrated with and support broader organizational goals.
Spearhead strategic initiatives aimed at cultivating an organizational culture that enhances performance and fosters employee engagement.
Develop and implement performance management frameworks while formulating strategic approaches to employee relations.
Maintain adherence to all applicable labor laws, internal policies, and regulatory standards to ensure full compliance at all times.
Develop scalable HR systems, policies, and operational frameworks to support organizational growth and efficiency.
Collaborate closely with senior leadership to develop and implement strategic workforce planning and talent management initiatives.
Spearhead enterprise-wide change management efforts to drive organizational transformation and ensure seamless adoption of new processes and systems.
Enhance leadership competencies across all business units to drive performance and foster growth.
Candidate Profile
Professional Background
The sought-after candidate will be a seasoned HR executive, boasting deep core HR proficiency and a track record of effectively driving people strategy in large, dynamic organizations—ideally within retail or comparable high-volume industries.
The ideal candidate will exhibit exceptional people leadership skills, a proven track record in culture transformation, and the capacity to develop and implement HR strategy within fast-paced operational settings. This position demands a proactive leader capable of harmonizing strategic vision with practical execution while overseeing diverse HR teams across multiple sites.
We seek candidates with a minimum of five years of relevant experience in the field, along with a bachelor’s degree in a related discipline. Proficiency in industry-standard software and tools is essential, as is the ability to analyze complex data sets and present actionable insights. Strong interpersonal skills and the capacity to collaborate effectively in cross-functional teams are also required. Additionally, familiarity with regulatory compliance and best practices is a must.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required. Three or more years of experience in software development, systems engineering, or a comparable technical role is mandatory. Proficiency in programming languages such as Java, Python, or C++ is essential. Strong problem-solving abilities and analytical thinking are critical. Experience with cloud platforms like AWS or Azure is preferred. Exceptional communication and collaboration skills are necessary to work effectively within cross-functional teams.
A bachelor’s degree in Human Resources, Business Administration, Social Sciences, Psychology, or a comparable discipline is required.
Professional HR certifications such as CPM, SHRM, or CIPD, or their equivalents, are highly advantageous.
Experienced professionals with a strong background in relevant fields are encouraged to apply. Ideal candidates will possess a minimum of five years of hands-on experience in a similar role, demonstrating proficiency in key responsibilities and industry-specific tasks. A proven track record of meeting performance targets and exceeding expectations is essential, along with the ability to adapt to evolving challenges and priorities. Strong analytical, communication, and problem-solving skills are required to thrive in this dynamic environment.
A minimum of twelve years of progressive human resources experience, including five years in a leadership capacity, is required.
Demonstrated success in directing expansive HR teams or overseeing HR functions across multiple locations.
Proven expertise in driving cultural transformation, implementing effective performance management systems, and developing strategic employee relations initiatives.
Proficiency in retail, FMCG, banking, or other high-paced, multi-site operational settings is strongly preferred.
With a proven track record in overseeing organizations comprising over 3000 employees, the ideal candidate will bring extensive leadership experience to this role.
Develops and maintains robust functional and technical competencies, ensuring alignment with organizational goals and industry best practices. Demonstrates a deep understanding of systems architecture, data management, and process optimization to drive efficiency and innovation. Applies technical expertise to troubleshoot complex issues, enhance system performance, and implement scalable solutions. Stays current with emerging technologies and methodologies to recommend improvements and support strategic decision-making. Collaborates with cross-functional teams to integrate technical solutions with business objectives, fostering a culture of continuous learning and operational excellence.
Possesses in-depth expertise in Nigerian labor legislation and established human resources principles.
Experience in the development of HR frameworks and systems tailored for enterprise-level organizations is required.
Proven expertise in developing and implementing performance management systems and initiatives aimed at fostering a positive organizational culture.
Proficiency in leveraging HR analytics platforms, workforce data management systems, and reporting tools is essential for this role.
Experienced in designing and implementing robust operational HR processes with precision and effectiveness.
Demonstrates strong behavioral competencies, including effective communication, collaboration, problem-solving, adaptability, and leadership. Requires a proactive approach to work, a commitment to continuous improvement, and the ability to manage multiple priorities in a fast-paced environment. Must exhibit high emotional intelligence, resilience under pressure, and a customer-focused mindset. Ensures alignment with organizational values and fosters a positive team dynamic. Key strengths include strategic thinking, innovation, and the capacity to influence stakeholders at all levels.
Commercial acumen coupled with a forward-thinking, strategic perspective.
Demonstrates exceptional leadership presence and decisive judgment in all situations.
Maintains strict adherence to ethical standards and ensures the confidentiality of sensitive information at all times.
Adaptable and excels under demanding circumstances, demonstrating resilience and composure in challenging, high-pressure scenarios.
Exceptional ability to engage and collaborate with stakeholders and senior leadership teams.
Detail-oriented, results-oriented, and proactive problem-solver with a strong focus on execution and delivering effective solutions.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
12 years
