We are currently seeking a motivated individual to join our team in the capacity of a [Job Title]. The successful applicant will oversee [specific responsibilities], ensuring all tasks are completed efficiently and in adherence to company policies. Key responsibilities include managing [specific tasks], coordinating with cross-functional teams, and maintaining accurate records of all activities. The ideal candidate will possess a minimum of [X] years of relevant experience in [field/industry], along with proficiency in [specific skills/software]. Strong problem-solving abilities, excellent communication skills, and a commitment to teamwork are essential. Additionally, familiarity with [specific tools, regulations, or processes] is highly desirable. This role offers an opportunity to contribute to [specific projects, goals, or initiatives] while working in a dynamic and collaborative environment.
Partner with the Revenue Assurance Officer to diagnose technical issues in Remit and the configuration of deductions that may contribute to loan defaults.
Work collaboratively with the Revenue Assurance Officer to obtain updates on customer account statuses via Remit.
Conduct monthly credit reviews of delinquent loans and execute corresponding action plans accordingly.
Conducting thorough reviews of credit accounts to identify and recover delinquent loans.
Daily contact with delinquent customers is conducted via phone, email, or in-person meetings to explore repayment solutions.
Skilled negotiators will collaborate with debtors to develop customized payment arrangements, assessing their financial circumstances to optimize recovery outcomes while fostering sustainable repayment solutions.
To pursue debtors who have become unreachable or are not responding.
In instances where required, coordinate with the legal department to commence legal actions for debt recovery purposes.
Each week and month, submit recovery progress and rates to the Risk department for review and analysis.
Assisting the Head of Risk with additional tasks and responsibilities as needed may be required.
Requirements
Proficiency in the tell-recovery methodology for loan recovery is a critical prerequisite.
Experience in the microfinance banking sector is essential, along with a solid grasp of the Central Bank of Nigeria’s (CBN) prescribed Portfolio at Risk (PAR) ratio guidelines.
Previous experience in implementing and utilizing core banking solutions is a mandatory requirement for this position. Proficiency in core banking systems, demonstrated through practical application, is critical to the success of the role. Candidates must possess a strong track record of working with these platforms to meet the outlined responsibilities effectively.
The position demands proficiency in Excel, PowerPoint, report writing, Power BI, and other numerical tools.
Strong verbal and written communication abilities, along with polished presentation skills, are essential for this role.
The ideal candidate will demonstrate the capacity to work both autonomously and collaboratively, exhibiting strong initiative and proactive problem-solving skills.
Proven ability to analyze complex information and develop effective solutions through critical thinking and problem-solving expertise.
A minimum of two years of post-secondary education is required.
Qualifications
BA/BSc/HND
Experience Required
2 years
