We are seeking a highly organized and detail-oriented professional to oversee and execute a range of critical tasks. Your primary duties will include managing project timelines, coordinating team activities, and ensuring all deliverables meet established standards. Additionally, you will be responsible for analyzing data to identify trends, preparing comprehensive reports, and facilitating clear communication between stakeholders. Strong problem-solving skills and the ability to work under pressure are essential, as you will frequently address challenges and implement effective solutions. Proficiency in relevant software tools and a commitment to continuous improvement will be key to your success in this role. Furthermore, you may be required to supervise junior staff, conduct performance evaluations, and contribute to strategic planning initiatives.
Contact both potential and current clients via telephone to initiate conversations and promote products or services.
Drive client engagement by showcasing the company’s offerings, fostering relationships, and highlighting the value of our products and services to prospective and existing customers.
Handle customer inquiries by delivering precise and helpful information in a timely manner.
Develop and pursue prospective client opportunities while ensuring timely and thorough follow-up to nurture and advance sales prospects.
Accurately document all customer interactions and feedback in accordance with established procedures.
Cultivate and nurture strong, positive connections with customers to ensure their satisfaction and loyalty.
Collaborate with sales and marketing teams to drive the attainment of organizational objectives and goals.
Requirements
Must hold an active status as an NYC Corps Member and be actively pursuing an approved Place of Primary Assignment (PPA).
Skilled in effectively conveying information and fostering positive working relationships are essential for this position.
Effective communication abilities to sway opinions and achieve advantageous agreements.
Demonstrates strong self-motivation and the capacity to operate effectively with minimal oversight or direction.
Proficiency in fundamental computer operations and experience with customer service software applications are considered advantageous.
Qualified and motivated applicants are encouraged to submit their CV to hr@gracemonilimited.com, with the job title clearly stated in the subject line of their email.
Qualifications
BA/BSc/HND
