Prepares regular updates and communicates directly with the Senior Consultant of Client Service to ensure alignment on project objectives, progress, and any arising challenges.
Compensation is structured within a range of N300,000 to N350,000 per month.
Responsibilities
Ensures the seamless management and operation of the client’s account.
This would involve:
Collaborate closely with the senior consultant in crafting and executing strategic concepts and initiatives.
Collaborate closely with the client to conclude project activities and finalize the activation plan and budget.
As the Client Liaison, you will serve as the primary point of contact for clients, ensuring seamless communication and fostering strong relationships. Your responsibilities include addressing inquiries, resolving issues promptly, and providing updates on project progress. You will collaborate closely with internal teams to ensure client needs are met efficiently and will play a key role in maintaining client satisfaction and loyalty. Strong interpersonal and communication skills are essential, along with the ability to manage multiple priorities in a fast-paced environment. Ideally, you will possess prior experience in a client-facing role and a proven track record of delivering exceptional service.
Assist in the development and implementation of client marketing strategies and conceptual frameworks.
Serves as an intermediary by articulating the client’s objectives and advocating for their priorities within the team.
Ensures consistent bidirectional communication between the client and team, fostering robust team advocacy while establishing and maintaining accurate client expectations.
Driving business expansion and managing key accounts are essential components of this role. Your primary responsibility will involve nurturing client relationships, identifying new business opportunities, and ensuring sustained revenue growth. You will play a pivotal role in strategizing account development plans, implementing growth initiatives, and monitoring performance metrics to achieve organizational objectives. Strong analytical skills, a proactive approach, and the ability to cultivate long-term partnerships will be critical to success in this position.
Assist the senior consultant in identifying and cultivating opportunities to enhance current business growth while proactively exploring new avenues to increase the scope of paid engagements and deliver added value to clients.
Establishes and nurtures professional relationships with stakeholders, clients, and internal teams to foster collaboration and alignment. Acts as a liaison to ensure clear communication and mutual understanding across departments and external partners. Develops strategic partnerships to enhance business growth and maintain a positive organizational reputation.
Proficiency in comprehending client opinion leader profiles and stakeholder dynamics is required.
Reimagine and exceed client expectations by bringing forward-thinking and original solutions that transcend conventional approaches.
Uncover strategic avenues to cultivate a dedicated consumer following for a client’s brand or business.
Execute various ad hoc tasks as directed by management, ensuring all assigned responsibilities are completed in a timely and efficient manner.
Seeking a candidate with a minimum of three years of professional experience, preferably in project management, engineering, or a related technical field. Proficiency in industry-standard software tools and a strong familiarity with project lifecycle management are essential. The ideal applicant must exhibit outstanding communication skills, both written and verbal, to effectively collaborate with cross-functional teams. Additionally, experience in budget oversight, risk evaluation, and strategic planning is highly valued. A bachelor’s degree in a relevant discipline or an equivalent combination of education and work experience is required.
A degree in Public Relations, Mass Communication, or a closely related discipline at the HND or B.Sc. level is required.
A minimum of three to five years of professional experience in a client-facing role is required.
Experienced professionals with a background in Client Service consulting or related fields are required.
Accomplished professionals with a demonstrated ability to manage client projects effectively should apply.
Proficiency in a public relations agency, media outlet, or advertising firm is a prerequisite.
Skilled in utilizing Microsoft Office applications such as Word, Excel, and PowerPoint with a high degree of proficiency.
Candidates possessing prior experience in Public Relations are encouraged to apply.
Interested and eligible applicants are encouraged to submit their CV via email to careers@brooksandblake.com, with the job title included in the subject line.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
