Oversee and execute critical duties encompassing strategic planning, operational management, and team leadership to drive organizational success. Develop and implement policies, procedures, and best practices to enhance efficiency, productivity, and compliance with industry standards. Collaborate with cross-functional teams to align objectives, resolve challenges, and foster innovation. Monitor performance metrics, analyze data trends, and generate actionable insights to inform decision-making and continuous improvement initiatives. Ensure adherence to regulatory requirements, ethical guidelines, and company policies while maintaining a strong focus on customer satisfaction and stakeholder engagement. Mentor and develop team members through coaching, feedback, and professional development opportunities to cultivate a high-performing workforce.
Offer guidance on travel destinations, flight selections, lodging arrangements, visa requirements, tour packages, and travel insurance coverage.
Collaborate with clients to develop personalized travel plans and detailed itineraries.
Oversee flight bookings, hotel accommodations, airport transfers, and tour package arrangements.
Develop and revise travel itineraries that align with clients’ specific requirements and financial constraints.
Manage booking modifications, cancellations, refunds, and travel disruptions as required.
Drive business expansion by marketing travel services and elevating sales performance through strategic upselling and cross-selling initiatives.
Develop and nurture enduring partnerships with both corporate clients and individual customers to foster trust and long-term collaboration.
Ensure adherence to travel industry regulations, airline policies, and company-established standards.
Maintain meticulous booking records, client files, and travel documentation to ensure accuracy and compliance at all times.
Monitor travel trends, visa updates, and airline information to support client advisory services;
Compile regular reports analyzing booking trends, sales metrics, and operational progress to provide actionable insights and support data-driven decision-making.
Partner with cross-functional teams to uphold consistent service excellence and prioritize customer needs throughout all interactions.
Execute any additional responsibilities or tasks deemed necessary by Management as circumstances require.
Seeking candidates with a minimum of [X] years of relevant experience in [specific field/industry]. Candidates should possess proven expertise in [key skills or responsibilities], along with a strong background in [related areas]. Applicants must meet the following qualifications: [list any certifications, education, or technical skills required]. Exceptional problem-solving abilities and a track record of delivering results in [specific tasks or projects] are essential.
Seeking candidates with three to five years of hands-on experience in a travel agency, travel management firm, or an equivalent professional setting.
Bachelor’s degree in Computer Science, Information Technology, or a closely related field is required. A minimum of a 3.0 GPA on a 4.0 scale, or equivalent experience, is necessary. Preference will be given to candidates with advanced degrees or specialized certifications in relevant disciplines.
A Bachelor’s Degree or Higher National Diploma (HND) in Tourism, Hospitality Management, Business Administration, or an equivalent field is required for this position.
Interested applicants are encouraged to submit their CVs via email to recruitment@amyconsulting.com.ng, ensuring the role is specified in the subject line.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
