Job Purpose
The primary objective of this position is to cultivate enduring, mutually beneficial relationships with the assigned customer portfolio.
This position involves analyzing customer needs, strategizing approaches to fulfill those requirements, and driving revenue growth for the organization.
The position is responsible for driving the sales of the company’s products and services within a designated line of business (LOB).
Drives sustained, profitable growth in sales revenues within the line of business by implementing agreed-upon sales strategies.
Oversee a comprehensive range of duties including the management of daily operations, ensuring alignment with organizational goals and maintaining high standards of efficiency and productivity. Develop and implement strategic initiatives to enhance workflow processes, optimize resource allocation, and drive continuous improvement across teams. Collaborate with cross-functional departments to foster seamless communication, streamline project execution, and achieve collective objectives. Monitor performance metrics to identify trends, address inefficiencies, and implement corrective actions as needed. Lead by example, mentoring staff to cultivate a culture of accountability, innovation, and professional growth. Ensure compliance with industry regulations, company policies, and best practices to uphold organizational integrity and reputation.
Develop and execute strategic sales initiatives to cultivate and expand relationships with a diverse portfolio of accounts, ensuring the attainment of established sales objectives and company targets.
Proactively uncover additional sales opportunities within current accounts to strengthen client relationships through strategic up-selling and cross-selling initiatives.
Presiding over client meetings constitutes a key responsibility, ensuring active participation and effective communication throughout engagements.
Crafting comprehensive proposals, bids, and quotes forms a core responsibility of the role.
Attend all scheduled sales meetings and, as needed, participate in technology exhibitions.
Deliver outstanding customer satisfaction by providing exceptional service to every client.
Collect and analyze customer feedback while resolving any issues they may encounter.
Consistently manage and refresh customer contact information to ensure accuracy and completeness.
Serve as the primary point of contact for identifying, managing, and resolving client conflicts, ensuring issues are escalated appropriately and resolved in a timely and effective manner.
Collaborate and align with the sales team and colleagues from various departments to ensure cohesive efforts on shared accounts.
Assess clients’ financial allocations to determine budgetary constraints.
Consistently achieve established goals and fulfill critical deadlines for assigned accounts.
Key Result Area
We are responsible for meeting the Line of Business’s (LOB) sales targets.
Foster collaborative and professional relationships with colleagues to ensure a cohesive and productive team environment.
We maintain a robust and satisfied clientele portfolio.
A seamless and productive collaboration between the sales and technical departments is essential.
Requirements
Seeking applicants with a solid background in relevant experience and formal education. Candidates must meet specific criteria, including pertinent work history and academic qualifications. Knowledge and skills pertinent to the role are essential, as is a proven track record in the field. Educational attainment, such as degrees, certifications, or specialized training, is required. Additionally, hands-on experience in related tasks or industries is highly valued.
Minimum of four years’ hands-on sales experience within the IT sector is required.
A bachelor’s degree in a relevant discipline is required.
A proven track record in performance-focused roles is highly beneficial.
Knowledge Requirements: Candidates must possess a strong understanding of industry standards and practices, along with familiarity with relevant regulatory frameworks. Proficiency in specific software tools or methodologies pertinent to the role is essential. Additionally, a solid grasp of foundational concepts within the relevant field is required to ensure effective performance.
Retains expertise in current market developments and trends, ensuring well-informed decision-making and strategic planning.
Demonstrates a thorough understanding of the company’s products and solutions, ensuring alignment with client needs and industry standards through continuous learning and application.
Customers’ knowledge.
The candidate must demonstrate a thorough understanding of competitive landscapes, including industry trends, market dynamics, and key challenges impacting the sector. Proficiency in analyzing competitors’ strategies, strengths, and weaknesses is essential to inform strategic decision-making. Additionally, the role requires staying current with emerging opportunities and threats to maintain a competitive edge. Strong analytical skills and the ability to translate data into actionable insights are critical for driving business growth and sustaining performance in a dynamic environment.
Proficient communication skills, both written and verbal, are essential for effectively engaging with stakeholders and team members. Proficiency in project management tools and software is required to streamline workflows and ensure timely project completion. A minimum of three years of experience in a related field is necessary to demonstrate a solid understanding of industry standards and best practices. Strong problem-solving abilities and adaptability are crucial for navigating challenges and driving innovative solutions. The ability to work collaboratively in a team environment while managing multiple priorities is also a key requirement.
Proven ability to negotiate effectively and persuasively, ensuring mutually beneficial agreements while maintaining strong professional relationships. Skilled in handling complex discussions, resolving conflicts, and finding creative solutions to achieve desired outcomes. Requires exceptional communication, emotional intelligence, and strategic thinking to navigate diverse business scenarios.
Proven ability to identify and engage potential clients effectively.
Able to establish strong professional relationships through demonstrated expertise.
Active listening skills are essential for this role, enabling you to fully understand and respond to the needs and concerns of others. This includes attentively engaging with verbal and non-verbal cues, demonstrating empathy, and providing thoughtful, relevant feedback. Strong interpersonal communication abilities are required to ensure clarity, foster trust, and enhance collaboration within the team and with external stakeholders.
Proficiency in both written and verbal communication is essential.
The role demands strong abilities in delivering clear, engaging, and persuasive presentations to diverse audiences, ensuring complex information is conveyed effectively and with impact. Candidates must demonstrate confidence in public speaking, an aptitude for structuring content logically, and the capacity to adapt messaging to vary stakeholder needs. Proficiency in using presentation tools and techniques to enhance visual and verbal communication is essential for success in this position.
Proficient written communication abilities are essential.
Proven ability to cultivate and sustain productive relationships with stakeholders, clients, and team members is essential. Demonstrated capacity to navigate interpersonal dynamics, resolve conflicts, and foster collaboration across diverse groups is required. Strong interpersonal acumen and emotional intelligence are necessary to ensure alignment, trust, and mutual understanding in all professional interactions.
Exceptional enthusiasm for sales coupled with a drive to exceed targets and foster client relationships.
Proven ability to negotiate effectively and persuasively, leveraging strong interpersonal and communication skills to achieve mutually beneficial agreements. Demonstrated success in resolving conflicts, influencing stakeholders, and securing favorable terms while maintaining professional relationships.
Demonstrates strong leadership capabilities with a proven ability to guide teams, inspire collaboration, and drive organizational success through strategic direction and effective decision-making.
go to method of application
Qualified applicants are encouraged to submit their CV via email to apply@alfred-victoria.com, with the job title included in the subject line of the message.
Qualifications
BA/BSc/HND
Experience Required
4 years
