Description
Do you possess a proven track record in establishing operational frameworks, implementing streamlined processes, and fostering seamless cross-functional collaboration within a dynamic organizational environment?
Our client, a top-tier EPC organization, seeks a Process Improvement & Implementation Manager to drive organization-wide execution, governance, and operational excellence initiatives.
What You’ll Do
Facilitate the development and execution of policies, operational workflows, standard operating procedures (SOPs), and internal service-level agreements (SLAs).
Facilitate seamless collaboration between departments to ensure cohesive execution of initiatives.
Monitor initiatives, track their progress against established timelines, assess potential risks, and evaluate the rate of adoption to ensure alignment with organizational objectives.
Enhance reporting governance frameworks and strengthen operational accountability measures to ensure compliance, transparency, and efficiency across organizational processes.
Facilitate the standardization of processes and drive ongoing enhancements to ensure operational excellence and efficiency.
Collaborate closely with executive leadership to drive the successful implementation of strategic initiatives.
What We’re Looking For
With a minimum of five years of professional experience in process improvement, Project Management Office (PMO), transformation initiatives, operations, governance frameworks, or business analysis.
Accomplishes effective collaboration and seamless project execution through adept stakeholder engagement and meticulous coordination capabilities.
Experienced in establishing and refining operational processes to enhance cross-functional team efficiency and alignment. Skilled in designing workflows that streamline collaboration and improve productivity across various departments. Demonstrated ability to assess gaps, implement best practices, and ensure seamless integration of new procedures within existing frameworks.
Proficiency in utilizing reporting dashboards, monitoring service level agreements (SLAs), and overseeing workflow management is required.
Proficiency in EPC, engineering, oil & gas, telecom, consulting, or structured corporate settings is highly desirable.
PMP, PRINCE2, Lean Six Sigma, or comparable professional certifications are advantageous.
We seek candidates with proficiency in a variety of tools and technologies relevant to the role. Key requirements include experience with [specific tools, e.g., data analysis software, project management platforms, CAD systems], as well as a strong grasp of [specific programming languages, frameworks, or methodologies]. Familiarity with industry-standard applications, such as [list any], is highly desirable, along with the ability to adapt to emerging tools as needed. Additionally, candidates should demonstrate hands-on experience in applying these skills to real-world projects or challenges.
Analyze and document existing workflows to create detailed visual representations of business processes. Identify inefficiencies, bottlenecks, and redundancies within current operations. Collaborate with cross-functional teams to gather accurate process data and ensure comprehensive understanding of each step. Develop clear, actionable process maps using standard methodologies such as BPMN or flowcharts. Present findings to stakeholders to support informed decision-making and process improvement initiatives. Ensure maps are up-to-date and reflect any changes in procedures or system integrations.
Design and maintain comprehensive reporting and tracking dashboards to provide real-time insights into key performance indicators, ensuring data accuracy and accessibility for stakeholders. Monitor dashboard performance, troubleshoot issues, and implement updates as necessary to enhance functionality and usability. Collaborate with cross-functional teams to gather requirements, refine data visualizations, and align dashboards with organizational goals. Ensure compliance with data governance policies while optimizing dashboard features for efficiency and clarity.
We are seeking a meticulous and proactive individual to oversee and streamline change management processes. Your primary responsibility will involve orchestrating the planning, communication, and implementation of organizational changes to ensure seamless transitions. This role demands proficiency in managing stakeholders, assessing risks, and mitigating potential disruptions. Strong organizational skills, attention to detail, and the ability to collaborate effectively with cross-functional teams are essential. Familiarity with change management frameworks and tools is a valuable asset. You will be expected to monitor progress, evaluate outcomes, and provide recommendations for continuous improvement.
Effective stakeholder management involves identifying, engaging, and maintaining strong relationships with key individuals and groups who have a vested interest in the organization or project. It requires clear communication to understand their needs, expectations, and concerns while aligning interests to achieve mutual goals. Strong interpersonal skills, negotiation abilities, and a proactive approach are essential to address conflicts, mitigate risks, and foster collaboration. This role demands the capacity to balance diverse priorities, ensure transparency, and deliver consistent value to stakeholders throughout the project lifecycle.
Proficient in tools such as Vision or Lucid chart, or equivalent software platforms.
Qualifications
BA/BSc/HND
Experience Required
5 years
