Role Summary
The State Technical Assistant will deliver essential technical guidance to intervention secondary health facilities and Primary Health Centers within assigned Local Government Areas (Gas), ensuring the seamless execution of project goals. This role focuses on guaranteeing the reliable and continuous availability of Maternal and Newborn Health (MNH) bundle commodities for end users.
The STA initiatives will prioritize enhancing the management of DRF MNH commodity stocks and revenue generation, alongside the digitalization of facility inventory systems and the complete integration of NHL MIS tools by FLHCWs.
The incumbent will engage and oversee key stakeholders at state, local government area (LGA), and facility levels, playing a pivotal role in advancing project implementation and ensuring the successful delivery of targeted health facility interventions.
Offer technical assistance to intervention public secondary and primary healthcare facilities within specified Local Government Areas by conducting regular mentoring and supportive supervision visits.
Enhance facility-level Drug Revolving Funds (DRFs) by optimizing the management of Maternal, Newborn, and Child Health (MNCH) bundle commodities and revenue streams.
FIELD Intelligence is being assisted in transitioning health facilities from paper-based to electronic inventory management for MNH commodities, while ensuring all intervention sites are successfully onboarded onto the National Health Logistics Management Information System (NHL MIS).
Provide guidance and mentorship to facilitate the LUIS digitization process, ensuring the complete adoption and utilization of electronic tools by Frontline Health Workers (FLHWs), while monitoring their progress throughout the initiative.
Leverage state dashboard performance metrics to guide strategic assessments and deliver targeted technical assistance, thereby enhancing facility-level supply chain management effectiveness.
About the MNH-ASSIST Project
The MPH-ASSIST project is designed to enhance the consistent availability, accessibility, utilization, monitoring, and reporting of maternal and newborn health (MNH) bundle commodities within designated health facilities.
This role will be delivered through strategic partnerships with multiple stakeholders across various Ministries, Departments, and Agencies (MDS), such as the State Ministry of Health (Smog), State Primary Health Care Development Agencies (Spicas), District Medical Associations/Comprehensive Management Systems (DMA/CMS), and health facilities, as well as key collaborators including FIELD Intelligence, C4SD, CEPAP, TA Connect, Scalar, and CHAI, among others.
The initiative aims to establish sustainable systems that ensure the reliable last-mile delivery (LMD) of maternal, newborn, and child health (MNCH) commodities to health facilities. It also seeks to enhance state-level capabilities in planning, financing, and implementing LMD operations. Additionally, the project will modernize state logistics management information systems (LUIS) to enable real-time tracking and visibility of logistics data. A consumption-driven approach will be adopted for forecasting and quantifying MNCH bundle commodities, while supply chain resilience will be strengthened through improved direct redistribution facility (DRF) programs to maintain a consistent replenishment of essential MNCH supplies.
The project also seeks to enhance affordable access to these bundled Maternal, Newborn, and Child Health (MNCH) services for beneficiaries by utilizing pre-existing government and donor-funded financing strategies designed to safeguard women and their families from financial hardship. These strategies encompass national and state health insurance programs, free or subsidized MNCH services incorporated into the Basic Health Care Provision Fund (BHCPF) 2.0 and the HOPE-PHC initiative, as well as state-level free MNCH programs where applicable.
Oversee and execute a comprehensive range of essential duties, including the planning, coordination, and implementation of projects to ensure timely completion and adherence to established standards. Develop and maintain efficient systems to monitor progress, address challenges, and optimize performance across all operational areas. Collaborate closely with cross-functional teams to align objectives, streamline workflows, and foster a collaborative environment that drives productivity and innovation. Serve as a primary point of contact for stakeholders, providing clear communication, timely updates, and strategic insights to support decision-making processes. Ensure compliance with organizational policies, industry regulations, and best practices to uphold quality, safety, and ethical standards. Additionally, identify opportunities for process improvements, cost reduction, and sustainability initiatives to enhance overall efficiency and organizational growth.
Technical support and enhancement of organizational capabilities are integral components of this role, focusing on providing expert guidance, resolving complex technical issues, and fostering skill development among teams to strengthen overall operational effectiveness.
Regular evaluations of both primary and secondary healthcare facilities will be carried out to pinpoint deficiencies in Disaster Response Facility (DRF) protocols, inventory management processes, and the implementation and adoption of Logistics Management Information System (LUIS) digitization initiatives.
Collaborate with facility management and frontline healthcare workers to address identified discrepancies and elevate pertinent issues to the appropriate authorities as needed.
Implement tailored mentoring strategies to enhance facility DRF revenue and stock management, drive swift adoption of electronic tools for inventory management, and reinforce adherence to industry best practices in inventory control.
Collaborate with facility management to develop client service charters and compile commodity price lists, ensuring transparency and clear communication with stakeholders.
LUIS Digitization and System Management involves overseeing the modernization and optimization of Logistics Management Information Systems (LUIS) to enhance data integrity, accessibility, and efficiency. This role encompasses the development, implementation, and maintenance of digital platforms that streamline supply chain operations, ensuring accurate and real-time tracking of logistics data. Responsibilities include configuring system functionalities, troubleshooting technical issues, and providing training to users to maximize system adoption and performance. Additionally, the position requires collaboration with cross-functional teams to align LUIS with organizational objectives, ensuring compliance with data security protocols and regulatory standards.
Facilitate the implementation of digitalization training sessions for the LUIS and support the onboarding process for the NHL MIS across all designated health facilities.
Offer mentorship and guidance to facilitate the complete adoption and utilization of electronic tools by frontline health workers through the LUIS digitization process, while monitoring and documenting their progress.
Provide assistance to FIELD in addressing electronic tool usage challenges and resolving issues related to the NHL MIS platform across all facilities.
Offer dependable technical assistance to ensure the smooth operation and long-term viability of systems following the NHL MIS deployment.
Inventory management responsibilities involve overseeing and optimizing stock levels, ensuring accurate tracking of inventory data, and maintaining efficient supply chain operations. This role requires proficiency in data reporting and forecasting (DRF) to analyze trends, mitigate shortages, and reduce excess inventory. Strong analytical skills, attention to detail, and experience with inventory management systems are essential. Additionally, the position demands the ability to collaborate with procurement, logistics, and warehouse teams to streamline processes and enhance overall operational efficiency.
All supported facilities must utilize NHL MIS as their core stock management system for daily inventory operations.
Enhance the proficiency of pertinent staff in standard inventory and stock management methodologies.
DRF Stocks and Revenue Management: Responsible for overseeing the dynamic allocation and optimization of stock levels to align with revenue objectives, ensuring efficient inventory turnover and minimizing excess holdings. Accountable for implementing data-driven strategies to forecast demand, evaluate stock performance, and adjust procurement in response to market trends. Requires proficiency in financial analysis, inventory management systems, and advanced Excel skills to generate actionable insights. Must demonstrate strong analytical abilities, attention to detail, and the capacity to collaborate with cross-functional teams to achieve revenue targets. Experience in supply chain optimization and revenue forecasting is highly desirable.
Facilitate the implementation of dedicated DRF revenue accounts across all health facilities by obtaining necessary approvals from the relevant state authorities.
Consistently oversee and document all DRF commodity sales transactions at health facilities to ensure that all revenue collected from MNH commodity sales is transferred into the designated DRF bank account within a two-day period.
Monitor expenditures within facility DRF accounts to confirm withdrawals strictly adhere to commodity replenishment requests.
Data management responsibilities include organizing, maintaining, and safeguarding digital and physical records to ensure accuracy, accessibility, and compliance with relevant regulations. This role requires proficiency in database software, attention to detail, and strong organizational skills to track, update, and retrieve information efficiently. Additionally, candidates must demonstrate the ability to implement data security measures, conduct regular audits, and collaborate with cross-functional teams to support informed decision-making and operational efficiency.
Perform systematic verification procedures to ensure the accuracy and consistency of electronically submitted data when compared against facility-based paper records.
The position involves facilitating the incorporation of facility data into state and program dashboards, thereby enhancing stakeholder interactions and supporting informed decision-making processes.
Streamline the transmission of logistics data from health facilities to state-level platforms and stakeholders to ensure uninterrupted information flow.
Deliver tailored insights based on the reported data to support informed decision-making processes for DRF committees and DMA.
Actively track key performance indicators (KPIs) such as stock balances for maternal and newborn health (MNH) commodities, stock-out rates for tracer commodities, order fulfillment rates, the percentage of facilities submitting reports, and expiration date monitoring, among other critical metrics.
Prepare comprehensive weekly reports detailing mentoring advancements, identified gaps, implemented mitigation strategies, and stakeholder interactions.
We are seeking a dynamic professional to lead our stakeholder engagement initiatives, fostering strong relationships and ensuring alignment with organizational objectives. The ideal candidate will excel in communicating with diverse stakeholders, including clients, partners, and internal teams, to gather insights, address concerns, and drive collaborative solutions. Responsibilities include developing strategic engagement plans, managing expectations, and delivering consistent updates to maintain transparency and trust. Strong interpersonal skills, exceptional communication abilities, and a proactive approach to problem-solving are essential for success in this role.
Consistently collaborate with RMNCH Coordinators, Directors of Monitoring & Evaluation, Essential Drugs Officers, and DRF focal points across all LGA Health Departments to secure their endorsement and active participation in facility-level interventions.
Periodically collaborate with local government area stakeholders to conduct joint supervisory visits to facilities, fostering state ownership of interventions and facilitating a smooth eventual transition of the full program to the state.
Periodically provide facility-level data and identified system gaps to essential stakeholders to facilitate collaborative decision-making and coordinated action.
Collaborate with the WDCs to secure their involvement in enhancing DRF accountability.
Documentation and Reporting: The role involves maintaining accurate and comprehensive records, ensuring all information is current and accessible. This includes preparing detailed reports, compiling data, and presenting findings clearly and concisely to stakeholders. Strong attention to detail, organizational skills, and proficiency in relevant software tools are essential to fulfill these responsibilities effectively.
Prepare comprehensive documentation detailing project outcomes, including established best practices, key learnings derived from project experiences, and detailed case studies that capture the project’s activities and results.
Compose and submit periodic progress updates as directed by your supervisor.
Draft and author technical reports and presentations tailored for government stakeholders, donors, and other partners, ensuring clarity, accuracy, and alignment with organizational objectives.
A Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is required, along with a minimum of five years of progressive accounting experience. Proficiency in GAAP, advanced Excel skills, and familiarity with ERP systems are essential. Strong analytical abilities, meticulous attention to detail, and exceptional organizational skills are also necessary. The ideal candidate will demonstrate effective communication, problem-solving capabilities, and the ability to work both independently and collaboratively within a team.
Education: A bachelor’s degree in a related field or equivalent work experience is required. Advanced degrees or specialized certifications are desirable but not mandatory. Familiarity with industry-specific software or tools may be necessary, depending on the role. Continuing education opportunities are encouraged to stay current with evolving best practices and technologies.
A bachelor’s degree in Public Health, Health Economics, Health Financing, or a closely related discipline is required.
With a proven track record in [industry/field], we seek candidates who bring substantial hands-on experience in [specific skill or responsibility]. Ideal applicants must possess [X years] of relevant experience within [specific role or function], along with expertise in [key tool, software, or methodology]. Additionally, familiarity with [industry-specific requirement or standard] is highly advantageous.
A minimum of two to three years of hands-on experience is required in delivering technical support to frontline health care workers at public primary and secondary health care facilities, with a focus on supply chain management, maternal and newborn health, or disease response frameworks, among other related program areas.
Professional experience in executing or facilitating health system enhancement strategies, with particular emphasis on supply chain management and Reproductive, Maternal, Newborn, and Child Health (RMNCH) initiatives, is required.
Professional candidates will possess hands-on experience collaborating with both primary and secondary healthcare facilities throughout Nigeria.
Skills and Competencies: Proficiency in analytical thinking and problem-solving, coupled with the ability to prioritize tasks effectively in fast-paced environments. Demonstrated expertise in Microsoft Office Suite, particularly Excel, and familiarity with project management tools. Exceptional organizational skills, attention to detail, and a commitment to maintaining high accuracy in all work outputs. Strong interpersonal abilities to collaborate seamlessly within cross-functional teams and communicate clearly with stakeholders at all levels. Capacity to adapt quickly to evolving priorities and embrace new technologies or methodologies as required.
Skilled in advocating effectively and managing stakeholder relationships with exceptional proficiency.
Proficient in both written and verbal communication, with a demonstrated ability to interact effectively with diverse stakeholders.
Proficiency in the Nigerian healthcare landscape is required, particularly with direct involvement in Maternal, Newborn, and Child Health (MNCH) initiatives, as well as hands-on participation in supply chain management implementations.
Interpret data effectively to inform decision-making, demonstrating strong critical thinking and problem-solving abilities.
Proven capability to thrive both independently and collaboratively within a high-energy, rapidly evolving workplace.
The ideal candidate must reside within Born State.
Applicants are requested to follow the prescribed method of application outlined in the job posting. This involves completing the online application form, attaching the required documents, and submitting the application before the specified deadline. The method ensures that all submissions are processed efficiently and evaluated uniformly. Failure to adhere to this procedure may result in the application not being considered. Candidates are advised to review the instructions carefully to ensure compliance with all submission requirements.
To initiate the application process, kindly utilize the provided link(s) to submit your application through the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
