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Home โ€บ Jobs โ€บ Lagos โ€บ Therapist Customer Service Officer Administrative and Support Staff Quality Assurance (QA) Personnel General Practitioner

Therapist Customer Service Officer Administrative and Support Staff Quality Assurance (QA) Personnel General Practitioner

Carpa Healthcare  ยท Healthcare / Medical

Full Time Lagos
Lagos
Deadline: 9 September 2026
Posted June 10, 2026

Job Summary

A Therapist provides therapeutic interventions tailored to individuals, couples, and families, assisting them in addressing and overcoming personal challenges.

They collaborate with clients to diagnose and address emotional and psychological challenges, recommend targeted exercises and strategies to dismantle detrimental thought cycles, and support patients in enhancing their communication skills.

Therapists are responsible for providing mental health services to clients, including conducting assessments, developing treatment plans, and implementing therapeutic interventions tailored to individual needs. They facilitate individual, group, and family therapy sessions, fostering a supportive environment for clients to explore emotions, behaviors, and coping strategies. Therapists collaborate with multidisciplinary teams to ensure holistic care, maintain accurate clinical documentation, and adhere to ethical and legal standards in practice. Additionally, they monitor client progress, adjust treatment approaches as needed, and advocate for clients’ access to resources and support systems. Strong communication, empathy, and critical thinking skills are essential for success in this role.

Therapists’ responsibilities fluctuate based on their work environment or the specific client population they serve, typically encompassing tasks such as:

Developing and maintaining strong client partnerships is a key responsibility, requiring consistent communication and a customer-focused approach. Building trust and rapport with clients is essential to ensure their needs are met, and long-term engagement is fostered. This role demands a proactive attitude toward identifying client requirements and providing tailored solutions to enhance satisfaction and retention.

Dedicated to enhancing and safeguarding their clients’ psychological well-being, this role involves actively fostering mental health awareness and providing steadfast support throughout the therapeutic process.

Maintaining meticulous and precise documentation of every client interaction ensures compliance and facilitates effective follow-up.

Developing customized treatment plans tailored to each client’s specific needs and circumstances is a key responsibility.

Performing evaluations to measure each client’s advancement is essential.

Collaborating closely with clients’ families, our role involves providing tailored guidance to ensure they can deliver the most effective support possible.

Upholding current expertise in state-of-the-art therapeutic methodologies remains essential to ensure the effective delivery of patient care.

Facilitating connections with external agencies or healthcare specialists to ensure comprehensive client care and support.

To initiate the application process, please follow the specified submission method outlined below to ensure your materials are received and reviewed appropriately.

Interested and qualified individuals are encouraged to submit their applications to carpahealthcare.hr@gmail.com, with the job title included in the email subject line.

Qualifications

BA/BSc/HND

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