Compensation is highly competitive and commensurate with experience, ensuring alignment with industry standards and market benchmarks.
Job Summary
We’re in search of motivated, outcome-driven, and client-centric professionals to fill the role of Desk/Coordinating Officers. The selected individuals will establish and oversee key strategic business partnerships, identify and pursue new business prospects, accelerate revenue growth, and maintain consistently high levels of customer satisfaction.
This position entails managing sales initiatives in collaboration with partners, agents, cooperatives, trade associations, community organizations, and additional distribution networks to drive awareness and adoption of microinsurance offerings, foster customer acquisition, and bolster the organization’s revenue and profitability.
Oversee the primary duties and tasks essential to the position, ensuring alignment with organizational objectives. Execute core functions with precision, maintaining high standards of performance and accountability. Manage assigned responsibilities effectively to contribute to team success and operational excellence.
Responsible for cultivating strategic partnerships, identifying growth opportunities, and maintaining strong client relationships to drive revenue expansion. Analyzes market trends to recommend innovative solutions that align with organizational objectives. Collaborates with cross-functional teams to develop tailored proposals and execute business initiatives. Requires a minimum of five years of experience in business development, sales, or a related field, along with a proven track record of achieving revenue targets. Proficiency in CRM software, strong negotiation skills, and exceptional communication abilities are essential. Bachelor’s degree in Business Administration, Marketing, or a related discipline preferred.
Leverage cooperatives, market associations, trade unions, community groups, aggregators, clusters, and other strategic channels to uncover and cultivate promising business opportunities.
Develop and nurture enduring partnerships with current and potential collaborators to foster sustainable business expansion.
Craft and implement innovative initiatives and strategic plans aimed at expanding market reach and attracting new customers.
Develop strategic initiatives to encourage cross-selling and promote the company’s offerings to established partner networks.
Deliver compelling business presentations, lead interactive product demonstrations, and facilitate high-impact stakeholder engagement sessions to drive alignment and understanding.
We are seeking a dynamic Sales & Marketing professional to drive revenue growth and brand visibility through strategic initiatives. The ideal candidate will develop and implement innovative campaigns, analyze market trends, and cultivate strong customer relationships to enhance product demand. Responsibilities include managing digital and traditional marketing channels, coordinating with sales teams to optimize lead generation, and measuring campaign performance to refine strategies. A bachelor’s degree in business, marketing, or a related field is required, along with 3+ years of experience in sales or marketing roles. Proficiency in CRM software, data analytics tools, and marketing automation platforms is essential. Excellent communication, negotiation, and leadership skills are critical for success in this role.
Facilitate the expansion of microinsurance product sales to meet or exceed predetermined business objectives.
Facilitate the execution of the organization’s marketing and sales strategies to ensure alignment with overarching business objectives.
Collaborate effectively with the Business Development Manager to design and implement targeted sales strategies for key prospects and markets.
Manage the entire sales process, encompassing prospecting, relationship cultivation, negotiation, and finalizing agreements to secure new business.
Devise and implement a minimum of five fresh business opportunities each quarter, ensuring strategic alignment with organizational objectives and market demands.
We are seeking a skilled professional to manage customer service operations and engage with stakeholders effectively. The ideal candidate will handle inquiries, resolve issues, and ensure high levels of customer satisfaction. Responsibilities include maintaining strong relationships with key stakeholders, addressing their concerns, and providing timely updates. Additionally, the role requires excellent communication skills, problem-solving abilities, and a proactive approach to delivering exceptional service. Experience in customer service, stakeholder management, or a related field is essential, along with the ability to work collaboratively in a fast-paced environment.
The role involves providing comprehensive training and guidance to customers and partners regarding the company’s offerings, solutions, and operational methodologies.
Respond to customer inquiries and complaints in a timely and professional manner, ensuring all concerns are addressed with the utmost care.
Collect and transmit customer feedback to facilitate enhancements in service quality and product innovation.
Dedicate efforts to maintaining outstanding customer satisfaction and fostering long-term loyalty through consistent, high-quality service delivery.
Claims Support & Reporting
The Claims Support & Reporting team is responsible for processing and managing insurance claims efficiently and accurately while ensuring compliance with established guidelines. This role requires meticulous attention to detail, strong analytical skills, and the ability to interpret complex policy information to resolve claims promptly. Key responsibilities include reviewing claim documentation, verifying eligibility, calculating payments, and maintaining detailed records to support decision-making. Additionally, the team collaborates with underwriters, adjusters, and other stakeholders to gather necessary information and resolve discrepancies. Effective communication and problem-solving skills are essential to address inquiries from claimants and internal teams while adhering to regulatory and company standards. Proficiency in claims management software and data analysis tools is preferred to streamline processes and generate accurate reports for stakeholders.
Support claims investigation procedures and deliver prompt feedback to management.
Oversee partner activities to verify adherence to established company standards and operational procedures.
Conduct in-depth analysis of industry trends, assess evolving customer requirements, evaluate competitor strategies, and identify potential business opportunities to deliver strategic market intelligence.
Compose regular business development and performance reports at scheduled intervals.
Seeking a motivated individual with strong organizational and communication skills to join our team. The ideal candidate must possess a minimum of three years of related experience, a bachelor’s degree in a relevant field, and proficiency in project management software. Responsibilities include coordinating team activities, ensuring project deadlines are met, and maintaining accurate records of progress. Additionally, the role requires exceptional problem-solving abilities and the capacity to work efficiently in a fast-paced environment.
A recognized institution must award a bachelor’s degree in any field.
A minimum of two to three years of demonstrated expertise in Sales, Business Development, Marketing, Customer Relationship Management, or a comparable field is required.
Proficiency in the insurance sector, microinsurance, or an analogous field would provide a beneficial edge.
Demonstrates strong expertise in utilizing Microsoft Office Suite, with a focus on Word, Excel, and PowerPoint applications.
Demonstrates self-sufficiency while effectively overseeing and nurturing interactions with diverse stakeholders.
We are seeking a candidate who demonstrates a robust set of technical and interpersonal skills, along with the ability to efficiently manage multiple priorities in a fast-paced environment. Familiarity with industry-standard tools and methodologies is essential, as is a commitment to continuous professional development. Strong analytical thinking and problem-solving capabilities are required to navigate complex challenges and drive innovative solutions. Additionally, the ideal candidate will exhibit exceptional communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders. A proactive approach to identifying process improvements and a dedication to delivering high-quality results are also critical.
Proven expertise in business development and sales, with a demonstrated ability to drive growth and expand market reach.
Effective communication and strong interpersonal abilities are essential for this role.
Exceptional proficiency in negotiation strategies and the cultivation of robust business relationships is essential.
A dedicated professional with a strong emphasis on customer satisfaction and exceptional service delivery capabilities.
Possesses strong analytical and critical-thinking skills to effectively resolve challenges and make informed decisions.
Proven skill in recognizing and leveraging market prospects to drive growth and profitability.
Exceptional ability to deliver compelling presentations and persuasively convey ideas is essential.
Excels in high-pressure environments while consistently achieving designated goals.
Maintains the highest standards of integrity, professionalism, and accountability in all responsibilities.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
