Fidelity Bank PLC, headquartered in Papa, Lagos State, Nigeria, requires on-site staff for this position.
We are seeking a skilled professional to join our team, bringing expertise and dedication to fulfill the responsibilities of this role. Candidates must possess the required qualifications and experience to contribute effectively to our organization’s objectives. The ideal applicant will demonstrate a strong commitment to excellence and align with our company values. If you meet the outlined criteria and are eager to make a meaningful impact, we encourage you to submit your application.
Relationship Manager -A papa at Fidelity Bank PLC
You will be responsible for cultivating and maintaining strong, profitable relationships with key clients, ensuring their financial needs are met through tailored banking solutions. Your role involves identifying business development opportunities, managing client portfolios, and providing exceptional service to drive client satisfaction and retention. Additionally, you will collaborate with internal teams to streamline processes, meet sales targets, and contribute to the bank’s overall growth objectives. Strong interpersonal skills, a client-focused approach, and a proven track record in relationship management are essential for success in this role.
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About the job
With a dynamic and innovative approach to its industry, this organization stands out for its commitment to excellence and forward-thinking solutions. As a leader in its field, it fosters a collaborative work environment that encourages creativity, growth, and professional development. The company values integrity, diversity, and a results-driven mindset, ensuring that employees are empowered to contribute meaningfully to its mission and vision.
Established in 1988, Fidelity Bank Plc has evolved into a premier provider of financial services in Nigeria. Initially functioning as a merchant bank, the institution strategically shifted to commercial banking in 1999 to leverage expanding opportunities within the commercial and consumer sectors. By securing a universal banking license in 2001, it expanded its capabilities to deliver a comprehensive suite of commercial, corporate, consumer, and investment banking solutions. Renowned for its dedication to innovation and customer-focused strategies, Fidelity Bank continues to set industry benchmarks.
We are seeking a skilled professional to oversee a wide range of critical departmental functions, ensuring seamless operations and adherence to organizational standards. The ideal candidate will possess a bachelor’s degree in a relevant field, along with five or more years of progressive experience in a managerial or supervisory capacity. Responsibilities include steering strategic initiatives, optimizing workflows, fostering team collaboration, and maintaining compliance with industry regulations. Strong analytical abilities, exceptional communication skills, and proficiency in data-driven decision-making are essential. Additionally, the role demands adaptability to evolving priorities and the capacity to mentor junior staff members effectively.
The Relationship Manager position is a full-time, on-site role situated in Papa.
The Relationship Manager drives the cultivation and maintenance of key relationships with corporate, commercial, and high-value clients, concurrently identifying and pursuing new business prospects.
Key responsibilities involve assessing client requirements, proposing tailored financial strategies, tracking account performance metrics, and contributing to the bank’s objectives for financial expansion.
Additional duties include monitoring customer satisfaction levels, upholding regulatory compliance, and delivering valuable industry expertise to clients.
A bachelor’s degree in computer science, engineering, or a related discipline is required, along with a minimum of three years of professional experience in software development. Familiarity with programming languages such as Java, Python, or C++ is essential, and proficiency in frameworks like React or Angular is preferred. Strong problem-solving abilities and excellent communication skills are also necessary to collaborate effectively in a team environment.
Minimum of four years of professional experience is required, with a Bachelor’s degree or higher in a relevant field.
Demonstrates a capacity to expand deposit portfolios while maintaining robust profitability metrics.
Exceptional relationship management and customer service capabilities are essential, enabling the establishment and preservation of enduring client relationships.
Proficiency encompasses a deep understanding of corporate banking, commercial banking methodologies, and an extensive array of financial product solutions.
Skilled in conducting financial analysis, performing market research, and developing accurate forecasts.
Exceptional proficiency in communication, negotiation, and presentation is required, along with the ability to articulate ideas clearly and persuasively.
Demonstrated success in meeting sales objectives while collaborating effectively with various internal departments.
Demonstrated proficiency in efficient organization and analytical problem-solving.
A bachelor’s degree in finance, business administration, economics, or a closely related discipline is required for this position.
Preferred candidates will have prior experience within the banking or financial services industry.
Proficiency in the local commercial landscape of Papa would be beneficial.
Qualifications
BA/BSc/HND
Experience Required
4 years
