We are seeking a highly motivated individual to fill this critical position, which offers a unique opportunity to contribute to our dynamic team. The role demands a blend of strategic vision and hands-on execution, requiring strong analytical skills and the ability to translate insights into actionable outcomes. Ideal candidates will possess a proven track record in [specific industry/function, if mentioned], along with expertise in [relevant tools, methodologies, or frameworks, if applicable]. Responsibilities include [list key duties, e.g., leading cross-functional projects, optimizing processes, or developing innovative solutions], with a focus on delivering measurable results. Collaboration and communication skills are essential, as the position involves interfacing with stakeholders at all levels to drive alignment and achieve organizational goals.
We seek a dynamic, tech-driven NYC Corner to support our expanding technology solutions provider, contributing to our Technical Operations team in a hybrid capacity that blends desktop IT support with entry-level Network Operations Center (NOC) monitoring. Ideal candidates will demonstrate strong analytical skills and a proactive approach to problem-solving.
This role occasionally involves direct hardware interaction, server rack installations, and on-site physical assistance within our facility infrastructure, which is why we are seeking a Male Support Specialist to complement our existing team composition.
What You Will Do
Monitor the network infrastructure continuously using monitoring tools to oversee system availability, alert notifications, and performance indicators.
Troubleshooting hardware, software, and network issues for internal staff and remote clients is among the primary responsibilities of this position, providing essential first-line support.
Incident management responsibilities include documenting system alerts, escalating significant network errors to senior engineering staff, and monitoring issues through to their resolution.
System Maintenance: Provide support for workstation setup, cable crimping, patch panel installation, and router/switch configuration tasks.
Maintain precise records of daily network performance evaluations and IT asset documentation to ensure comprehensive tracking and accountability.
What We Are Looking For
A National Youth Service Corps (NYC) member currently deployed in Nigeria is pursuing a Primary Place of Assignment (PPA) within IKEA or its surrounding areas.
A degree or academic qualification in Computer Science, Computer Engineering, Electrical/Electronic Engineering, or a closely aligned technical discipline is required.
To apply, please follow the provided application method.
Qualified applicants are encouraged to submit their CV along with the NYC Call-up/Deployment letter via email to recruitment.communication1@gmail.com, ensuring the job title is specified in the subject line.
Qualifications
BA/BSc/HND