In the absence of the Pastry Chef, the incumbent assumes responsibility for overseeing and executing the preparation of all baked goods, including pastries and desserts, in strict adherence to established recipe cards and standardized procedures.
Ensure that all kitchen, restaurant, and room service outlets receive the necessary baked goods, pastries, and desserts to meet operational demands.
Ensures the visual appeal and presentation of all baked goods, pastries, and desserts through consistent quality checks and taste evaluations.
Assist the Pastry Sous Chef in verifying daily function sheets and the daily menu to confirm that production levels are adequate.
Craft elaborate centerpieces tailored for Outlets and Banquet events.
Ensures strict compliance with established portion control protocols and standard plating procedures.
Assist the Pastry Sous Chef in developing and organizing recipe documentation and maintaining a visual reference album to ensure consistency and accuracy in pastry production.
Stays informed about emerging products and industry developments to maintain expertise.
Support the Pastry Sous Chef in designing and implementing structured training initiatives, including the creation of formal development plans and the facilitation of hands-on learning experiences for kitchen staff.
Builds and sustains productive employee relationships through open communication and proactive engagement.
Assist the Pastry Chef in maintaining an accurate and current recipe file for all baked goods, pastries, and confectionery items, ensuring comprehensive documentation of each product.
Craft culinary masterpieces with flair by preparing a diverse array of recipes, all curated under the banner of “Cooking with Style.”
Compilation of importation items alongside their associated costs.
Compiles and manages the costs associated with inventory items, ensuring accurate tracking and reporting of expenditures. Analyzes pricing trends to identify cost-saving opportunities while maintaining product quality and availability. Collaborates with procurement teams to negotiate favorable terms with suppliers and vendors. Maintains detailed records of item costs, including historical data and variance analysis, to support financial planning and decision-making. Ensures compliance with budgetary constraints and organizational policies throughout the procurement process.
Crafting thorough and meticulous preparations, this role demands a proactive approach to ensure all necessary arrangements are completed efficiently and accurately. Candidates must exhibit exceptional organizational skills, attention to detail, and the ability to meet tight deadlines while maintaining high standards of quality. Responsibilities include coordinating schedules, managing resources, and verifying that every task aligns with project objectives. Proficiency in relevant tools or software is essential, along with the capacity to adapt swiftly to changing priorities or unforeseen challenges.
Assist the Pastry Chef in developing and organizing menu plans as needed to ensure culinary excellence and alignment with established standards.
The pastry team member is responsible for the proper handling and upkeep of all equipment and utensils within their designated section. Additionally, they must ensure that hygiene and sanitation standards are consistently met in the work area.
Assist the Pastry Sous Chef in training team members on the “Clear as you Go” and “Pick as you Drop” operational methods within their designated section.
Maintains a clean and organized presentation of all pastry items.
Ensures strict adherence to established Health and Safety guidelines and protocols.
Support the Pastry Sous Chef in developing the section’s budget and establishing operational objectives.
Attend the following scheduled meetings in the absence of the Pastry Chef or their designated representative: a. Food & Beverage meeting, b. Departmental communications meeting, c. Training coordinators meeting.
Provide support to the Pastry Sous Chef to uphold the pastry section’s high rating on Caps by assisting with daily operations and ensuring consistent quality.
Ensure consistently high ratings on the G2 Service Implementation (GSI) platform by delivering exceptional service quality and resolving client inquiries promptly and effectively.
Familiarizes yourself with the following procedures:
Hotel fire procedures require all staff to undergo annual training sessions focused on prevention, evacuation protocols, and the proper use of firefighting equipment. Employees must familiarize themselves with emergency exits, alarm systems, and assembly points. During drills, staff are expected to execute evacuation plans swiftly and efficiently, ensuring guest safety while adhering to local fire safety regulations. The hotel designates a Fire Safety Officer to oversee compliance and conducts regular inspections to verify that fire doors, extinguishers, and sprinkler systems remain functional. Guests are advised to locate their nearest exit upon check-in and follow staff instructions in case of a fire emergency.
A robust crisis management system is essential for organizations to effectively respond to and mitigate unforeseen events. This system encompasses comprehensive protocols, real-time monitoring capabilities, and clear communication channels to ensure swift decision-making during critical situations. It requires skilled professionals adept at risk assessment, incident response, and stakeholder coordination, with a strong emphasis on adaptability and problem-solving under pressure. Additionally, the system must integrate advanced technologies, such as AI-driven analytics and automated alerts, to enhance situational awareness and streamline response efforts. Regular training, drills, and post-incident reviews are integral to maintaining operational readiness and continuous improvement.
First Aid procedures
The organization implements rigorous health and safety policies and procedures to ensure a secure and compliant work environment. These guidelines are designed to mitigate risks, protect employees, and maintain adherence to regulatory standards. The role involves overseeing the development, implementation, and continuous improvement of these protocols to foster a culture of safety and well-being across all operations.
Hotel security procedures encompass comprehensive measures designed to ensure the safety and well-being of guests, staff, and property. These protocols include controlled access points, surveillance systems, emergency response plans, and regular patrols to deter unauthorized entry and mitigate risks. Staff members are required to undergo thorough background checks, maintain vigilance, and respond promptly to incidents, including theft, disturbances, or medical emergencies. Training in conflict resolution, first aid, and crisis management is essential, alongside strict adherence to privacy regulations and confidentiality protocols. Additionally, the implementation of advanced technologies, such as key card systems and alarm monitoring, supports proactive risk management and compliance with industry standards.
Hotel product knowledge involves a comprehensive understanding of the various services and amenities offered by the establishment, including accommodation types, dining options, recreational facilities, and unique selling points. It requires familiarity with reservation systems, pricing structures, and policies governing cancellations, modifications, and special requests. Staff must be able to articulate the hotel’s brand identity, target guest demographics, and competitive advantages to potential or current guests. Additionally, they should stay informed about ongoing promotions, loyalty programs, and seasonal offerings to enhance guest satisfaction and drive revenue.
Hotel standard manuals outline environmental procedures in accordance with established industry guidelines. They specify operational protocols designed to minimize ecological impact while maintaining service excellence. These manuals ensure compliance with regulatory requirements and promote sustainable practices across all departments. Additionally, they provide guidance on waste management, energy conservation, and resource efficiency to support environmental stewardship.
Organizes and facilitates monthly communication meetings for section employees, specifically cooks.
Uphold stringent adherence to staff discipline standards.
As directed, performs additional related duties and special projects.
PERSONAL REQUISITE
Proficient in English with a preference for additional language fluency.
Education: While a high school diploma is advantageous, it is not an absolute requirement for consideration.
Several years of hands-on experience in end-to-end operational management are required.
Computer knowledge: software as required
Responsibilities include maintaining a professional and polished demeanor, ensuring attire aligns with company standards, and upholding grooming practices that reflect the organization’s image. Candidates must present themselves in a manner that conveys confidence, approachability, and adherence to workplace etiquette.
The uniform must reflect professionalism and be worn with pride and dignity. It is the employee’s responsibility to maintain the uniform in pristine, orderly, and well-kept condition at all times. Any damage or neglect—whether intentional or accidental—will be the employee’s sole responsibility, and they will incur all associated costs for repairs, replacements, or additional cleaning beyond standard upkeep. Strict adherence to the hotel’s personal appearance standards is required at all times.
Qualifications
OND , Vocational
Experience Required
2 years
