Job Description
Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians
Applies documented procedures and policies to perform diagnostics and complex repairs
Performs preventative maintenance based on assessment of engine
Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens
Completes training in line with skill and business requirements
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc
Maintains work area and tools for cleanliness and proper operation
Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
Qualifications Skills: Skill Level A – Level II Technician plus:
Ability to train Service Personnel to develop their diagnostic skills
Able to identify opportunities for work process improvements and recommend appropriate action
Able to develop and maintain productive working relationships
Ability to prepare reports providing feedback on service interventions
Skill Level B – Skill Level A plus:
Ability to identify and resolve engine system failures relating to and impacted by component failure
Ability to guide / coach other service technicians through complex service interventions and diagnostic issues
Can resolve complex technical problems
Ability to identify and up sell further service and repair opportunities.
Education, Licenses, Certifications
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
Experience
Advanced level knowledge of and/or experience with engine products
Experience providing technical advice and coaching to more junior technicians (preferred)
Application Closing Date Ongoing
Apply via :
cummins-africa.jobs
