Key Responsibilities
Customer Service:
Greet and welcome guests warmly upon arrival.
Present menus and answer questions about menu items, specials, and promotions.
Make recommendations to customers based on their preferences.
Order Taking and Processing:
Accurately take food and beverage orders from customers.
Enter orders into the Point of Sale (POS) system.
Communicate specific dietary needs or special requests to the kitchen staff.
Serving Food and Beverages:
Serve food and drinks in a timely and organized manner.
Ensure dishes and drinks are delivered to the correct customers.
Refill beverages and respond promptly to customer requests.
Cleanliness and Hygiene:
Maintain cleanliness of the dining area, including tables, chairs, and service stations.
Set up and clean tables before and after guests leave, ensuring readiness for the next service.
Cash Handling and Billing:
Present the bill to customers and process payments (cash, card, or mobile payment).
Accurately handle transactions and provide receipts.
Problem Resolution:
Address customer complaints or concerns in a calm and professional manner.
Escalate issues to management if necessary.
Team Collaboration:
Work closely with kitchen staff, bartenders, and other team members to ensure seamless service.
Assist colleagues during busy periods or whenever needed.
Upselling and Promotions:
Upsell menu items such as desserts, drinks, or specials.
Inform customers about ongoing promotions or new items.
Job Qualifications
Interested candidates should possess an OND / SSCE / GCE / NECO qualification with 1 year work experience.
Key Skills and Attributes:
Strong communication and interpersonal skills.
Excellent multitasking and time-management abilities.
Positive attitude and high energy.
Ability to work in a fast-paced environment.
Attention to detail and commitment to hygiene standards.
Basic math skills for handling payments and tips.
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Interested and qualified candidates should send their Resume to: recruitment@careersverified.net using the job title as the subject of the email.
Apply via :
recruitment@careersverified.net
