Job Ref.: REF50854Y
Job Description
This position is responsible for delivering a friendly, fast, accurate, and efficient food & beverage service to our guests, ensuring exceptional service standards are maintained according to our guest’s expectations.
Responsibilities
To welcome, smile, and greet our guests.
Suggest and professionally upsell food & beverage products.
To serve all our guests & colleagues with fast, efficient, and accurate service.
Attend and accommodate guests’ reasonable requests and ensure all queries are responded to promptly and on time.
To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests’ questions.
Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
Qualifications
Your experience and skills include:
Minimum 1 year experience in Food and Beverage preferably at a luxury property
An operational knowledge and proficiency in Point of Sale System an asset
Excellent written/verbal communication and interpersonal skills
Strong guest service orientation
Able to balance a variety of conflicting priorities while providing guest service
Strong interpersonal and problem solving abilities.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively and collaboratively as part of a team.
Your team and working environment:
At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
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