Responsibilities
Diagnose, Troubleshoot, resolve issues related to VoIP
Responsible for maintaining the Media Gateway, SIP servers and other VoIP platforms
Responsible for design and integration of new VoIP platforms
Maintain the KPIs and generate periodical reports
Provides network analysis concerning usage trends, voice traffic metrics, capacity planning and recurring events, as well as outage and incident patterns.
Liaise with interconnect partners for voice related issues
Qualifications & Skills
Deep understanding of VoIP and IMS
Protocols – SIP, RTP, SS7, codecs etc.
Deep understanding of OSI layer and how network conditions affect voice quality
Understanding of IP protocol suite, IP QoS, MPLS etc.
Good understanding of Key voice quality metrics (Delay, Jitter, packet loss)
Familiarity with various test tools to test media and voice
Excellent verbal and written communication skills
B.Sc in Computer science or equivalent with minimum 6 years of relevant experience
Knowledge of Linux and strong scripting skills is a plus
Interested and suitably qualified candidates should visit Swift Networks Career Page on eRecruiter
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