Job Summary
The Van Sales Representative is responsible for driving direct sales through efficient van distribution.
They visit assigned routes to promote, sell, and deliver products while maintaining excellent customer relationships and ensuring proper merchandising and stock management.
Key Responsibilities
Sales & Distribution:
Achieve daily, weekly, and monthly sales targets.
Deliver and distribute products to customers in assigned routes.
Identify and pursue new sales opportunities within the territory.
Customer Management:
Build and maintain strong relationships with existing and new customers.
Address customer inquiries, concerns, and complaints promptly and professionally.
Merchandising:
Ensure proper product display and visibility in customer outlets.
Replenish shelves and maintain agreed planograms.
Inventory Management:
Manage van stock levels accurately and conduct daily inventory reconciliations.
Ensure FIFO (First In, First Out) method is applied to avoid product expiry issues.
Cash Handling & Reporting:
Collect payments and issue receipts for cash and credit transactions.
Submit daily sales reports, including sales volume, customer feedback, and competitor activity.
Market Intelligence:
Monitor competitor activities and provide feedback on pricing, promotions, and new products.
Provide suggestions to the management team on potential improvements or new product launches.
Compliance & Safety:
Adhere to company policies, especially regarding safety, security, and vehicle management.
Maintain the van in good working condition and ensure timely servicing.
Key Performance Indicators (KPIs)
Sales volume and revenue achievement.
Customer satisfaction and retention rate.
Accuracy of inventory and cash reconciliation.
Route coverage and market expansion.
Qualifications & Requirements
Education: SSCE, ND diploma or HND (Bachelor’s degree is a plus).
Experience: 3-5 years of sales experience, preferably in FMCG or related industries.
Skills:
Strong communication and negotiation skills.
Good numerical and reporting skills.
Basic knowledge of merchandising and distribution.
Valid driver’s license.
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