Location: Ikeja, Lagos, Nigeria Job Description
Our client Urgently seeks a young, experienced,smart & service oriented Travel Service Manager to be part of the travel team not more than 35years.
The Service Manager will be responsible for overseeing the day-to-day operations for internal and external inquiries ensuring that all set standards and objectives are met promptly.
The position requires experience and skill in management & business development, customer service, problem solving, and overall ability to work quickly and efficiently in a fast-paced environment.
Tasks and Responsibilities Some of the tasks and responsibilities are outlined as follows:
Promoting and marketing the business, sometimes to new or niche markets; selling travel products and tour packages;
To help maintain global business goals and priorities of the company;
To put up a highly cerebral team that will assist in implementing all strategic plans of the company;
Liaison with the designated travel company for special travel requests & plan implementations;
Serve as a point of contact (internal and external) for travel concerns and issues & determine appropriate travel solution;
To prepare and present meaningful metrics & reports that will improve the services of the company;
Ensure all travel training & communication materials are up to date on the Travel intranet site;
Assist internal employees with travel policies and procedures;
Organize & coordinate meeting requests with internal & external parties;
Monitor employee reimbursement process inclusive of managing systems and assisting ongoing processing
Job Requirements Its essential for this person to note that, he/she will best fit the job if you have the following skills and or experience:
Experience working within the travel industry;
Ability to interact and communicate effectively with all levels of management and administrative support in a professional, business- like manner;
Strong organization, planning, and problem-solving skills with the ability to work in a fast-paced environment;
Display strong self-management and prioritization skills to monitor work progress timely and efficiently;
Excellent verbal and written communication skills including; ability to prepare routine written communication, and promptly respond to requests and questions clearly and concisely;
Process driven with strong problem solving & follow up skills;
Ability to work independently with minimal direction;
Works well as a good team player in a group or department;
Effective use of all Microsoft suite of products (Excel, PowerPoint, Word, Outlook);
A strong creative mind, which will help create campaigns easily for sales penetration;
Ability to be flexible in a constantly moving travel & company environment;
Strong customer skills, ability to manage internal expectations diplomatically;
Multi-tasking skills to be able to balance tactical day-to-day issues;
Familiarity with domestic & foreign travel destinations;
Salary N50,000 start up, to be reviewed based on performance (Target evaluation) after 6 months.
Apply via :
jobs.smartrecruiters.com
