Sep 14, 2018
Job Summary
Our client, is in need of a Training Manager
The candidate will be reporting to the Chief Human Resource Manager.
Job Description
Define, develop and implement operational manual and training workshops that meet world – class benchmarks for the business and ensure periodic review as defined
Identify industry trend and update of the business operational processes and procedures in line with best practice
Liaise with other managers i.e. Business Control and process managers, Internal Auditor, Restaurant Managers, Area Managers, Regional Operations Manager etc and staff throughout the organisation to ensure that the Company policies, processes and procedures system is functioning properly
Develop, communicate and manage periodic training newsletter, calendars and brochures that attract the right participants / companies to ensure value added activities at the centre.
Identify internal and external training programs to address competency gaps of employees in the business brands, franchisee and other external companies.
Evaluate and make recommendations on training material and methodology and establish training relationship with external trainers / suppliers / training organization as applicable
Establish affiliations with related government agencies both home and abroad e.g. NITAD, Universities etc.
Ensure a training report/tracker and efficient feedback mechanism for management and the board
Responsible for the asset and facility management of the training centers. Ensuring that the centers run at an optimal efficiency level.
Primary Responsibilities
Develop, refine and secure the buy-in of management, operators and all partners into an effective learning and development strategy and employee development plan. Such strategy/plan shall cover and be adapted to all markets/locations in which the company operates, and they shall also ensure they are coordinated, monitored and reported to ensure they deliver a quantifiable difference to the workforce.
Promote, develop and implement effective result orientation, learning and feedback mechanisms to provide input for the continuous development of the company’s people management strategy and employee development plan.
Building strong relationships with all the company divisions, franchisee and external companies, establish clear accountabilities and create value adding business opportunities.
Ensure a learning system in place that assures every participant the desired proficiency level in the QSR business
Develop leadership and management workshops that emphasize entrepreneurial spirit, empowerment and corporate governance.
Manage the development, implementation and regular review of a comprehensive; relevant and up to date framework of training policies and procedures which are in line with best practices, meet the needs of the business, adequately customized to all markets/locations the company operates in and that enables the company to manage its employees/participants in a consistent and fair manner.
Key Performance Indicators Training Budget & Cost:
Company training expenditure (% utilized)
Average training costs per employee (%)
ITF approvals and re-imbursement
Training Courses:
Number of courses offered per annum (%)
Number of courses implemented. (%)
% of staff trained in each period
% of staff health, safety and hygiene trained
Training Satisfaction:
Av. number of training hours per employee (%)
Employee satisfaction with training (%)
ROI of training (%)
Training Results:
% of employees trained
KPI’s that measure improved employee performance
Employees trained Vs employees employed
Educational Qualifications/Experience
Minimum of University Degree or equivalent
Minimum of 5 years working experience in FMCG/QSR Training role
Desired Personal Attributes:
Integrity
Proactive self-starter
Logical Mind
Creative Imagination
Ability to work with all levels of management, build partnerships and teams
Highly organized and significant ability to multi-task effectively
Ability to cope with and work under pressure
Apply via :
Applicants should send their CV’s to: jobs@lohiconsult.ng
https://www.myjobmag.com/job/102266/training-manager-lohi-consulting