Job Summary:
We are seeking a Ticketing Officer to join our team. The successful candidate will be responsible for managing parking compliance, maintaining order in on-street and off-street parking, and providing excellent customer service.
Key Responsibilities:
Assist drivers with parking and collect parking fees
Maintain order and safety in parking areas
Provide information and answer questions from the public
Liaise with customers and stakeholders to ensure efficient use of parking facilities
Collect and record data for performance metrics and analysis
Ensure compliance with legal and regulatory requirements
Maintain a high level of customer service and professionalism
Requirements:
Higher Secondary School Certificate or equivalent
Integrity, dedication, and honesty
Proven experience in customer-facing environment or related role
Strong customer service skills and ability to manage customer expectations
Safety-conscious and aware of potential hazards
Ability to work under pressure and meet deadlines
Capable of handling cash and operating Microsoft Office software
Working Conditions:
Work across all departments within the organization
Protect the interests of the company at all times
Work in a fast-paced public service environment
Be alert and tactful with physical demands commensurate with the position
Interested and qualified candidates should forward their CV to: resourcing@halogen-group.com using the position as subject of email.
Apply via :
resourcing@halogen-group.com