Job Description
This is a full-time on-site role for a Telemarketer/Front Desk Officer at Mosaic Homes Limited in Port Harcourt. Telemarketer/Front Desk responsibilities include pursuing new online sales prospects, closingdeals and maintaining customer satisfaction within the real estate sector.
If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.
Responsibilities
Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries
Maintains employee and department directories as a guide for directing visitors
Offers beverage to guests where necessary
Schedules meetings and travel for executives, as well as appointments for customers
Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams
Contributes to team effort when required
Operates telephone switchboard; answers and transfers calls to appropriate units
Takes messages and communicates them to appropriate enquirers
Handles outgoing mails; sorts and distributes incoming mails
Responsible for placing outgoing calls and conference calls as needed
Drafts, reviews, and proofreads office documents
Responsible for basic data entry as assigned
Maintains and stocks basic office supplies
Responsible for operating and maintaining office machines, including printers, copiers, and fax
Ensures compliance with company rules and regulations in the reception area.
Identify potential customers through directories, leads from existing clients, or other resources
Make outbound calls to potential or existing customers to inform them about a product or service
Follow a prepared script to provide product information and persuade potential customers
Answer incoming calls from potential customers to answer inquiries and questions
Handle customer objections or complaints by clarifying, emphasizing benefits and working around objections
Maintain operations by following policies and procedures and reporting needed change
Qualifications
A Degree in Business management, Marketing, Real Estate or related fields
Proven experience as a Telemarketer and Front Desk/Receptionin Real estate
Proficiency in English
Excellent knowledge of MS Office
Hands-on experience with CRM software is a plus
Thorough understanding of marketing and negotiating techniques
Fast learner and passion for sales
Self-motivated with a results-driven approach
Aptitude in delivering attractive presentations
Must be able to work without supervision
Must have a sales track-record.
Interested and qualified candidates should send their CV to: hr.mosaichomes@gmail.com using the job title as the subject of the mail.
Apply via :
hr.mosaichomes@gmail.com
