Technical Support Engineer Office Manager

Nov 30, 2018

Job Description

Keep abreast of how all CreditRegistry software works.
Experiment with and test CreditRegistry software and properly document and report issues, errors or bugs in the software to the appropriate department.
Update documentations relating to CreditRegistry software and write new documentations for new features of the software.
Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations.
Train subscribers’ employees on the effective use of CreditRegistry software.
Set up software demonstrations for training and presentations.
Analyse data from the subscriber’s loan database for upload of the credit bureau system.
Ensure that client loan data is uploaded periodically (on a monthly basis).
Other responsibilities as assigned

Required Skill

Attention to detail
Basic scripting and programming experience
Extensive PC experience
Familiar with support ticket and knowledge-based systems.
Interact with a wide range of customers and technical issues
Good Interpersonal skills
Sharp troubleshooting and analytical abilities
Willingness to explore new technologies
Working knowledge of SQL
Basic Networking
Zealous approach to problem solving and customer service
High level of concentration and commitment.
Dedication to problem solving.

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Use the link(s) below to apply on company website.  Applicants should send their Curriculum Vitae to: jobs@wfmcentre.com using ‘People/Project Analyst’ as the subject of the mail. Note: Candidate are adviced to read through before you applying.

https://www.myjobmag.com/readjob/62646/jobs/job-openings-at-cr-services-credit-bureau-plc