Position Overview
Pre-sales – assist in qualifying sales leads from a technical standpoint.• Sales calls – be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.• Conversant with networking applications and solutions.• Post-sales – be the lead technical contact for identified accounts for technical issuesand will work closely with the technical support team and engineering to answer,elevate and resolve customer’s technical issues.• Provide assistance to identified customers with post-sales training.
Required Skills:
• 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer• 5 – 7 years experience in LAN/WAN/Internet services administration• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.• Strong understanding in the following technologiesand protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES• Experience with encryption and authentication technologies required• Strong presentation skills
Interested and suitably qualified candidates should click here to apply online.
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