Job Description
Work with the sales team in a pre-sales capacity, introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.
Respond to customer enquiries, providing product information, generating new opportunities, providing quotations and where required, customer presentations.
Must be able to articulate and demonstrate Symantec solutions, and position products relative to competition
Responsible for the technical aspects of the sales cycle, and maintaining customer satisfaction with support and services.
Propose and sell other solutions including support and service level agreement for a wide range of technologies including HP, Microsoft, VMWare, and NetApp.
Conducting proof of concept (POC’s) and onsite evaluations.
Provide installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, Security
Professional with experience in Windows 2003/2008 server environ
Deliver effective technical customer support, delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies.
Ability to document, analyze and recommend relevant technologies to meet customers specific business requirement.
Assist in providing technical response to quotations, prepare proposals, reports and supporting literature.
Minimum Requirements
B.Sc/HND or equivalent in Computer Science or related field.
MCTS on Windows Server 2008 or equivalent.
MCITP/MCSA/MCSE/VCP a plus.
CCNA/CCNP is an advantage.
Good Windows usage and support skills.
Ready to learn and adapt to changes in technology.
Working knowledge of Enterprise Backup and Antivirus software a plus.
Experience supporting virtual environments (VMware, VSphere, Citrix, XenServer, Hyper-V).
Outstanding communication skills.
Effective with all levels of personnel and organizations.
Salary Commensurate with Experience
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Applicants should forward their CV’s to: careers@enabledsolutions.net
Apply via :
careers@enabledsolutions.net
