Duties / Description
Staff Supervision:
Oversee the work of waitstaff, bussers, hosts/hostesses, and other restaurant staff.
Train new employees on restaurant policies, procedures, and service standards.
Schedule staff shifts and ensure adequate staffing levels.
Conduct performance reviews and provide feedback to staff.
Address employee concerns and resolve any conflicts that may arise.
Ensure staff compliance with all safety and sanitation regulations.
Guest Service:
Greet and welcome guests to the restaurant.
Respond to guest inquiries and resolve any complaints or issues promptly and professionally.
Ensure that all guests receive excellent service and have a positive dining experience.
Monitor guest satisfaction levels and identify areas for improvement.
Restaurant Operations:
Assist with the opening and closing procedures of the restaurant.
Monitor food and beverage orders to ensure accuracy and timely delivery.
Assist with inventory management and ordering supplies.
Ensure that the restaurant is clean, organized, and well-maintained.
Maintain a safe and secure work environment for staff and guests.
Assist with special events and catering as needed.
Financial Responsibilities:
Assist with the processing of credit card payments and other financial transactions.
Monitor restaurant sales and identify any trends or areas of concern.
Assist with the preparation of daily and weekly reports.
Qualifications
High School Diploma or equivalent required.
2+ years of experience in a fast-paced restaurant environment.
Prior supervisory experience preferred.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work effectively under pressure and in a team environment.
Knowledge of food safety and sanitation regulations.
Ability to stand for long periods and lift up to 25 pounds.
Food Handler’s Certification preferred.
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Interested and qualified candidates should send their CV to: vadisa@resourceintermediaries.org using the Job Title as the subject of the mail.
Apply via :
vadisa@resourceintermediaries.org