Job Description
Dispensing Services:
Filling and dispensing of prescriptions in accordance with the pharmacy code of ethics.
Counselling and educating patients on how and when to take a prescribed medicine. This includes expected side effects and how to mitigate them.
Checking for potentially dangerous drug interactions when patients are taking multiple medications and taking appropriate steps to ensure patient safety.
Packaging & Labeling Drugs appropriately, as well as cross-checking all labelled drugs for accuracy
Dispensing and controlling the use of poisons/controlled substances. Also ensuring that the right processes are always adhered to when dispensing controlled substances.
Clinical Services:
Consulting with patients about appropriate medications for common ailments and making referrals to other healthcare professional where appropriate.
Providing advice on healthy living, skin care and general wellness.
Assisting patients with diagnostics (weight, BMI, B.P, sugar level etc) and keeping appropriate records.
Managing patients in emergency by administering appropriate first aid procedure.
Driving improved patient drug compliance
Building trust with patients and becoming the community’s Go-To trusted health advisor.
Commercial Acumen:
Ensuring the delivery of exceptional and memorable Customer Service at every interaction with patients.
Developing, implementing and monetizing of Pharmacy Services and Health Promotion Programs
Evaluating Sources for Supplies Based on Price, Quality and Service
Supervising the Supply Chain of Medicines and other products.
Carrying out periodic inventory cycle count
Driving the overall revenue and profit growth of the store.
Requirements
Candidates should possess a B.Pharm or M.Pharm qualification with 3 – 7 years work experience.
Education: Organizing and educating patients on health topics, such as diet, exercise, and managing stress.
Developing materials to help in the dissemination of health and wellness information to customers and the community.
Training of Pharmacy Technicians and Health assistants
Researching and Developing Health Promotion Literature for both educational and marketing purposes.
Desirable Attributes:
Must be a quick learner and a self-starter
Entrepreneur-minded individual
Customer-centric and people-oriented.
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