Job Scope:
As a Store Leader, you will be responsible for overseeing all operations within your assigned store. This includes managing staff, ensuring efficient store operations, maintaining high levels of accuracy in order fulfillment, and achieving operational targets. You will ensure that all processes are running smoothly, stock levels are maintained, and the store environment is organized and efficient.
Job Duties:
Staff Management:
Supervise and manage all store staff, including controllers, pickers, drivers, and receiving clerks
Ensure all staff adhere to company policies, procedures, and uniform standards
Conduct regular performance reviews and provide coaching and training as needed
Store Operations:
Open and close the store on time
Ensure the store is clean, well-organized, and efficiently laid out to maximize productivity
Oversee the receipt, storage, and dispatch of goods
Ensure inventory accuracy and perform regular stock counts
Order Fulfillment:
Ensure orders are picked accurately and dispatched promptly
Monitor and manage the flow of goods from receiving to picking to dispatching
Address any issues in the order fulfillment process to prevent delays
Financial Management:
Manage the store’s budget and control expenses
Ensure all financial transactions are accurately recorded and reconciled
Health and Safety:
Ensure the store complies with health and safety regulations
Conduct regular safety audits and address any issues promptly
Communication:
Liaise with the Operations Leader to report on store performance, issues, and achievements
Communicate company updates and new procedures to store staff
KPIs:
Staff performance and retention
Inventory accuracy and stock levels
Order fulfillment accuracy and efficiency
Compliance with health and safety regulations
Requirements
A minimum of a Bachelor’s Degree or Higher National Diploma
Proven experience in a retail management role
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks
Strong problem-solving skills and attention to detail
Proficiency in Microsoft Office and inventory management systems
Benefits
Competitive pay
Paid time off
Health Insurance
Great work ambiance
Amazing colleagues
TGIF moments
Multicultural environment
Employee Recognition & Rewards
Apply via :
jobs.workable.com