Social Media Marketer Customer Service Representative

Locations: Lagos and Port Harcourt – Rivers Tasks

Create marketing and social media campaigns and strategies
Ensure brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management
Collect customer data and analyse interactions and use this information to create comprehensive reports and improve future marketing strategies and campaigns
Grow and expand company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
Research and monitor activity of company competitors
Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages
Writes and publishes social media content
Engage actively in company’s product which includes field marketing

Work Environment

The Job is performed indoors in a traditional office setting.
Activities include extended periods of sitting and extensive work at a computer.

Basic Job Requirements/Qualifications Educational Qualification:

Must possess minimum of a B.Sc. or HND in Marketing, Business, English, Public Relations, Journalism, Media, or an IT related field; or have a reasonable amount of experience in lieu of that education.
A high-performance academic track record (Added Advantage)
A Certification in Social Media Marketing (Added Advantage)

Skills:

Experience developing social media strategic plans preferred.
Experience implementing social media marketing strategies.
Experience working with social media platforms with a focus on building brand awareness and online followings, creating demand for products/services and optimizing brand reputation through continuous communication to desired networks via social outlets including Facebook, Twitter, LinkedIn, YouTube and others, and blogging.
Proficiency with Hubspot, HootSuite, Google Analytics, TweetMyJobs preferred.
Must possess familiarity with social marketing metrics and key performance indicators.
Excellent verbal and written communication skills in English

Competencies Personal capabilities which are critical to the production of quality outputs are:

Working knowledge & real world experience in planning, managing & executing social media initiatives
Working knowledge of social media paid advertising campaigns
Knowledge of social media legal guidelines.
Sound knowledge of social media applications
Strategic content creation & excellent writing skills
Willingness to monitor social activity and sometimes respond to community members outside of work hours
Excellent verbal/written communication skills
Strong work ethic
Good Team Player
Excellent Computer Skills
Strong analytical skills

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Use the link(s) below to apply on company website.  Qualified candidates will be notified via emails and text messages

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