Duties:
First line interaction with customers
Ensure customer queries / requests/ concerns are attended, documented and reported to management
Follow-up with relevant department should in case there is any delay, escalate at deviations
Connect with customers and maintain cordial relations in the interest of the business
Responsible for Stock and Cash Management at the shop
Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised
Ensure efficient operations at shop by coordinating remedies of issues affecting operations
Ensure Customer Service attitude is exemplified by actions and initiatives
Motivate contribution from colleagues to ensure Customer Delight
Adopt standards for business activities/processes and ensure adherence
Ensure Daily Operational Reports are prepared and submitted in time
Share improvisations with management which can be replicated at all locations/processes
go to method of application ยป
Interested and qualified applicants can apply by sending their CVs to cv@ascentech.com.ng, stating the job title and their preferred location in the mail subject line.
Apply via :
cv@ascentech.com.ng
