Job Summary
Provides direct supervision to professional individual contributors and/or skilled, support individual contributors. Acts as guide to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
Responsibilities
Leadership:
Provides direct supervision to professional individual contributors and/or skilled, support individual contributors
Plans core duties for the team to complete
Ability to manage and supervise the project team
Systems Support:
Troubleshooting and fault resolution of reported/detected faults by investigating the issue, identifying the cause and implementing the required fix
Summarizes the findings during the troubleshooting and produces Incident Reports for the customer
Installation:
Understands customer cabling requirements, performs site surveys, provides cost estimates to Sales and installation of new cables
Performs testing of cables before handing to customer
Vendor Management:
Manages, briefs, and instructs vendors for installation, testing, and labelingÂ
Maintenance:
Performs preventive maintenance to Data Center equipment to prevent faults from occurring
Project Management:
Handles multiple projects and assists in designating work to team
Technical Expertise:
Extensive knowledge in network and equipment platforms, systems, and circuits
Qualifications
Typically requires a proven years of related experience with a Bachelor’s degree, or equivalent work experience
Apply via :
careers.equinix.com
