Senior Product Manager

As a Senior Product Manager, you will lead the development and execution of our public health product initiatives and/or our other suite of products. In this critical role, you will be responsible for driving the vision, strategy, and roadmap for technology solutions that address pressing public health challenges in Africa. Your primary responsibility will be to ensure the timely and aligned creation of products and delivery of projects with Helium Health’s objectives, leveraging market insights, customer feedback, and business metrics, you will guide the software and engineering teams in building impactful data solutions and will work at the intersection of technology and public health, making a real difference in the lives of millions.

Responsibilities:
Product Strategy & Roadmap:

Define and champion the product vision, strategy, and roadmap
Conduct thorough market research, user analysis (patients and providers), and competitive analysis to identify opportunities and address unmet needs in the telemedicine space
Develop and maintain a prioritized product backlog aligned with business objectives and user value
Define and track key product metrics to measure success and identify areas for improvement

Product Planning & Management:

Make informed, data driven decisions through customer and market insights, product and business critical metrics, competitive pressures, technical capability, and internal initiatives
Build the product story by understanding the landscape and Helium Health’s business goals
Lead the full product lifecycle – from requirements definition, to delivery, to end of life – collaborating with other teams across the company, including Engineering, Design, Support, Marketing, and Sales counterparts.
Define and lead a detailed, rolling 4-quarter product roadmap

Product Development & Execution:

Translate user needs and business requirements into detailed user stories and acceptance criteria
Collaborate closely with engineering, design, and QA teams throughout the product development lifecycle
Prioritize and manage the product backlog, ensuring alignment with the overall product roadmap
Facilitate agile ceremonies and ensure effective communication and collaboration within the product team

Product Launch & Iteration:

Plan and execute product launches and feature releases, working closely with marketing and sales teams
Gather and analyze user feedback (from both patients and providers) to identify areas for improvement and iteration
Continuously monitor product performance and make data-driven decisions to optimize user experience and achieve business goals

Stakeholder Management:

Communicate product updates, roadmap changes, and key performance indicators to stakeholders across the organization
Collaborate effectively with cross-functional teams, including sales, marketing, customer support, and operations
Build strong relationships with key customers and partners (healthcare providers, clinics, etc.) to gather feedback and identify new opportunities

Internal Leadership:

Lead initiatives within the team and domain.
Have a strong positive impact on the product management practice at Helium Health and seek opportunities to accept more product leadership responsibilities
Determine the right methods and process for new projects
Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm; consider the business impact, ROI, and other implications when making meaningful decisions
Provide mentorship to Product Managers to help grow their skills, expertise & knowledge

Product Championship:

Advise and enable teams across Helium Health; represent Helium Health as a product and domain specialist at industry events/conferences
Support education sessions

Performance Monitoring:

Define and track key performance indicators (KPIs) to measure the success of public health initiatives and identify areas for optimization

Public Health Project Leadership:

Lead the product lifecycle for public health projects, from ideation and validation to launch and iteration. Secure and manage grants or projects specifically focused on public health initiatives

Technical Solution Validation:

Assess and validate the technical feasibility of proposed solutions, ensuring they are scalable, robust, and aligned with public health needs and standards

Requirements

8-10 years’ experience in technical product management with a focus on data products and health informatics
Project management certification and experience is a strong advantage
Excellent written and verbal communication skills
Strong technically with a passion for design and usability
Ability to drive requirement definition and solution design sessions, while working closely with partners from across the entire organization and with developers
Ability to drive teams of diverse backgrounds to ship features on time
Capability to identify technical impacts, recommend best-practice and/or alternate approaches, and provide timeline estimates
An ability to articulate development status and challenges to both technical and non- technical audiences
First degree in computer science, computer engineering, health informatics or a related technical field. The equivalent of the same in working experience is also acceptable

Apply via :

jobs.workable.com