Job Description
Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Office space
Computer system
International and National travel
Qualification and Experience
B.Sc.
10 years’ work experience which includes:
Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
7 years experience in Network planning, Operations, Performance or Service quality assurance
5 years managerial experience in quality assurance in telco 1.0 and telco 2.0
Above average knowledge and experience in all all GSM and MBB service
Sound understanding of call and data service architecture and service flow
Training:
Service layer management
Customer Experience management
Network Performance |management
Ability to translate customer experience into network indices and vise versa
Through Understanding of (through professional experience and training) of 3GPP standards and implementation processes, including: Universal Mobile Telecommunications Systems (UMTS), Long Term Evolution (LTE), Code Division Multiple Access Technology (CMDA) and Worldwide Interoperability for Microwave Access (WiMax
Network performance and statistics
Vendor and experts management
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