Senior Digital Account Manager

Job Description Job Objective:

To create long-term relationships with the portfolio of assigned clients. The account manager serves to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result.

Key Responsibilities Account Management:

Monitor accounts and ensure that activities are up to date
Ensure that key deliverable required for each account is delivered on time
Attend status update meeting
Liaise with client to ensure smooth running of account
Liaise with social media and give them maximum support for the smooth running of the social media account

Relationship Management/Customer Retention:

Managing a portfolio of accounts
Ensuring that clients needs and requests are delivered on time and to specifications
Dealing with all aspects of a campaign
Leading and training other members of the account team
Managing the work of account executives

Marketing Strategies:

Delivering sales presentations to high-level executives
Manage and grow key customer relationships within existing accounts whilst developing new business opportunities
Plan and manage(monitor) major campaigns from start to finish
Work with creative to deliver the creative required for the execution of campaigns

Corporate image/Publicity:

Attending client meetings

Revenue generation/market expansion:

Drive peak performance by way of increased revenue and profit
Periodical analysis and reporting business performance as required
Devising and implementing strategies for meeting account and revenue targets
Reporting on activities and campaigns and presenting at meetings. Providing insights and recommendations
Work with finance on media plan approval, vendor payments and client invoicing
Prepare and share reconciliation plan for spend
Monitor competition prepare and share report
Budgeting/Sales and Marketing forecast and Development • Create, negotiate and close commercial agreements
Liaise with product/tech to ensure that products are delivered as at when due
Engage and work with vendors and influencers

Job Requirements Required Qualifications:

University Degree in any Social Science or Business related course, with minimum of second class
Account management skills
Excellent Verbal and Written communication skills
Strong presentation skills and comfortable performing demonstrations
Ability to multi-task effectively.
Proficient user of various MS packages
Decisive and intuitive
A related Post graduate degree/Certification
Good negotiation/deal closing skills
Excellent communication, interpersonal, and relationship-building skills
Ability to work under pressure, strict timelines and no supervision
Ability to multi-task effectively
Creative approach to up-selling to an existing client base and generating new business
In-depth knowledge in all aspects of digital marketing, including website content, social media, video production, e-marketing and metrics

Relevant Experience:

3-5years Corporate Sales and Account Management experience preferably in an advertising Agency, Understanding of Mobile, Web, and online advertising will be an added advantage.

Skills and Competencies:

Have a win-win attitude
Ability to efficiently manage cost
Ability to present and manage budget
Ability to work effectively under pressure
A good team player and self-motivated
Platform management (Google ad words, Facebook ad tool/insight tool, Twitter ad platform etc
Effective communication – correspondence, calls
Relationship management
Negotiation Skills

Applicants should forward their CV’s to: careers@terragonltd.com

Apply via :

careers@terragonltd.com