Responsibilities:
The Sales Representative will be responsible for prospecting and meeting clients and ensuring optimum service delivery and customer satisfaction. He/she will build value based relationship with clients as the job necessitates to promote the company’s services. Other Responsibilities are:
Achieve regular sales targets
Identify and generate leads
Conduct telesales and in-person sales calls.
Manage and develop client accounts.
Implement company marketing and communications materials.
Be a brand ambassador to the company
Ensure that all contact (written, oral and personal presentation) with clients is conducted in such a manner as to enhance the company’s reputation.
Implement company’s marketing strategies.
Review market analysis to determine clients’ needs.
In the case of a customer making a complaint, ensure it is dealt with quickly and that the procedure is adhered to.
Promote all services of the company to clients when the opportunity arises.
Ensure all quality procedures are adhered to.
All other reasonable duties as requested by the Head of Sales from time to time.
Qualification and Experience:
Bachelor Degree in Marketing or any other related course
Minimum of 3 years’ experience in a similar role
Good business communication and interpersonal skills.
Be committed to delivering an unparalleled level of customer service.
Negotiating skills
Honest with high levels of integrity
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