Key Responsibilities
Sales Administration & Coordination:
Support the NSM in managing daily sales activities and coordinating with the sales team.
Maintain and update sales records, databases, and documentation.
Ensure all sales team reports are submitted on time and accurately compiled.
Serve as a liaison between the sales team and other departments (Finance, Logistics, and Operations).
Update customer data base and ensure is fully uploaded in the CRM software.
Data Analytics & Reporting:
Pull, analyze, and interpret sales data to provide insights for strategic decision-making.
Prepare sales performance reports (daily, weekly, and monthly) for review by the NSM.
Identify sales trends, opportunities, and challenges through data analysis.
Monitor key sales performance indicators (KPIs) on daily basis and run rates and report to the NSM.
Use data visualization tools (Excel, Power BI, or CRM software) to present insights effectively.
Strategy Support:
Track promotional and marketing campaign effectiveness through data analysis.
CRM & Data Management:
Manage and maintain customer relationship management (CRM) systems for data accuracy.
Ensure proper documentation of customer interactions and transactions.
Assist in identifying potential leads and tracking customer engagement.
Compliance & Process Improvement:
Ensure that all sales-related documentation complies with company policies.
Recommend process improvements to enhance sales efficiency.
Conduct research on competitors and market conditions to support sales strategies.
Training Coordination & Support
Scheduling sales training sessions, workshops, and seminars.
Coordinating with trainers, guest speakers, and facilitators.
Managing training materials, presentations, and resources.
Ensuring trainees receive necessary handouts, guides, or digital content.
Trainee Management & Records
Handling trainee registration, attendance, and progress tracking.
Maintaining records of training certifications and performance evaluations.
Addressing inquiries from trainees and assisting with onboarding.
Administrative & Logistical Support
Organizing venues, equipment, and other logistical needs for training.
Ensuring smooth communication between sales teams and the academy.
Managing budgets, invoices, and procurement for training materials.
Data Management & Reporting
Tracking key performance indicators (KPIs) of the training programs.
Preparing reports on training effectiveness and trainee progress.
Assisting in feedback collection and continuous improvement of training modules.
Compliance & Documentation
Ensuring training programs comply with company policies and industry standards.
Updating training manuals and materials in line with new sales strategies.
Keeping records of legal or compliance-related training sessions.
Support for Sales Team Development
Assisting in identifying skill gaps and recommending training needs.
Coordinating mentorship programs between experienced sales professionals and new hires.
Helping sales teams integrate learned strategies into real-world applications.
Experience:
Minimum of 3-5 years experience in sales administration, data analytics, or a related role.
Experience in a FMCG, retail, or distribution environment is an advantage.
Must reside within Abuja, Nyanya, karu, jikwoyi, kurudu, oroso, pegi, maraba axis.
Technical Skills:
Proficiency in Microsoft Office Suite (especially Excel ).
Experience with CRM software (e.g., Salesforce, Zoho, HubSpot) and ERP systems.
Ability to use data visualization tools (Power BI, Tableau) for reporting.
Strong knowledge of sales performance metrics and reporting tools
Interested and qualified candidates should send their CV and cover letter to: recruitment@esosafoodsystems.com
Apply via :
recruitment@esosafoodsystems.com