Job Purpose
The Sales manager; Nigeria role report directly to the Regional Manager – NWC Africa
The incumbent a of this role is for the management of the development and implementation of the country sales strategy inclusive of ensuring the achievement of annual sales targets and relevant country sales representation
Principal Accountabilities
Plan a country sales budget strategically linked to SAA Cemmercial objectives
Achievements of country revenue growth in link with SAA Commercial targets
The improvement of yields through an increase in high value products and earnings
Facilitate and maintain effective country stakeholder and business relationships through appropriate relationship building networking and reporting activities
Represent the organisation to country stakeholders, associates and partners and maintain professional. effective and amicable relationships to ensure SAA’s interests are upheld
Determine country customer needs and engage in effective planning to determine and prioritise services to be rendered
Identify company stakeholders, collaborators and partners, synergistic to projects and programmes, to support the execution of the SAA Commercial country business plan
Build credibility with the Country Offices & GSA’S Office through continuous communication with their sales force by demonstrating depth of knowledge, experience and senior presence in sales focus areas
Provide a high professional standard of Sales advice to the Organisation and also to our business partners
Utilise feedback and trend analysis to ensure continuous improvement of sales practices
Produce accurate and timely monthly and weekly regional sales reports
Regularly report to the Regional Manager on strategic initiatives and the progress thereon
Improve customer relationships and service levels
Oversee the effective, timely and accurate completion of budget setting
Oversee and review preparation of the monthly and weekly country sales reports, including analysis of variances against budget/forecast and prior year
Ensure that appropriate governance systems are in place and in line with future requirements, i.e. Policies, procedures and reporting structures
Develop and implement monitoring of the country and GSA’S performance on regular basis
Manage business risk, through continuous internal and external monitoring of business Impact, as well as changes in customer needs
Establish and maintain the highest ethical standard in employment practices, including compliance with all statutory requirements
Qualifications and Experience
Bachelors degree in Marketing/Business Management is a must
A postgraduate qualification will be an added advantage
A minimum of 5 – 7 years experience in sales and marketing within the airline environment of which 3 years should be in Management position
Experience in contract negotiations, contact management, logistics management
At least 3 years experience in conducting business or sales activities within Nigeria
Tourism and/or hospitality experience critical
Aviation industry knowledge an advantage
Business planning knowledge essential
Knowledge and Skills:
Negotiation skills and conceptual thinking
Leadership;
Results orientation
Organizational communication effectiveness;
Organizational values and quality;
Persuasion and influencing;
Planning and organizing;
Analytical skills (analyze and interpret business trends)
Stakeholder relationship management;
Resilience;
Emotional maturity;
Judgment and decision making;
Problem solving;
Negotiation skills;
Computer literacy (SAP, Amadeus, Galilieo, Microsoft Package)
Attributes:
Demonstrates the SAA values; Customer focus; Accountability; Integrity; Safety; Excellence in performance; Valuing our people
Emotional wisdom
Organizational resilience and ability to manage pressure
Inspire commitment
Strong customer service inclination
Excellent interpersonal skills
Self driven, results oriented
Assertiveness
Confidentiality and discretion
Ability to influence and persuade others
Strategic thinking
Applicants should send and address a detailed application and CV to:The Regional Manager – NWC Africa, South African Airways, 13th Floor, Churchgate II Towers, Churchgate Street, Victoria Island, Lagos State. Note
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