The position is situated at the New Warehouse located on Solo Way.
ROLE SUMMARY
As a Customer Services – Sales Invoicing Administrator, your role will involve facilitating seamless collaboration between Sales, Finance, and Logistics to uphold precise and prompt invoicing, revenue collection, and customer satisfaction. You will oversee invoicing processes across North Central, Rivers, Aqua IBM, Bayes State, Anisha Depot, and the North West region (Abuja), while functioning as the primary liaison for billing inquiries and operational assistance.
We are seeking a highly motivated individual to oversee and execute a range of critical duties, including project management, team coordination, and strategic planning. Key responsibilities will involve analyzing complex data sets to identify trends and opportunities, developing and implementing innovative solutions to address operational challenges, and ensuring seamless collaboration across departments. The role demands meticulous attention to detail, exceptional problem-solving abilities, and the capacity to thrive in a fast-paced environment. Additionally, the position requires strong leadership skills to guide teams toward achieving organizational goals while maintaining high standards of performance and accountability.
Convert approved sales orders into precise invoices within Oracle, ensuring adherence to approved pricing, terms, and discounts throughout the entire order-to-invoice workflow.
Ensure all customer records and transaction data are kept precise by updating Google Sheets promptly following the invoicing process.
Monitor pre-payments and unresolved invoices while coordinating with Finance to verify payment authorization before finalizing invoices.
Act as the primary liaison for billing-related inquiries, addressing issues such as invoice discrepancies, missing documentation, proof of delivery, or incorrect orders.
Leverage invoicing and CRM systems to streamline data entry processes and track the efficiency of quote-to-invoice conversion cycles.
Liaise with the Logistics team to confirm delivery status and collaborate with the Accounting department to conduct credit assessments.
Compile monthly sales summaries and operational reports for presentation to management.
Deliver exceptional customer service by resolving issues promptly and collaborating seamlessly with stakeholders to ensure alignment and satisfaction.
Seeking a highly motivated individual with a proven track record of success in similar roles, demonstrating exceptional problem-solving abilities and a keen attention to detail. Candidates must possess a minimum of three years of relevant experience in the field, complemented by a strong educational background in a related discipline. Essential qualifications include proficiency in industry-standard software, excellent communication skills, and the capacity to work both independently and collaboratively within a dynamic team environment. The ideal candidate will exhibit a proactive approach to challenges, a commitment to continuous learning, and the ability to meet tight deadlines without compromising quality.
A Bachelor’s Degree or Higher National Diploma (HND) in Accounting, Marketing, Business Administration, or a closely related discipline is required.
Seeking a candidate with 1 to 3 years of hands-on experience in sales administration, invoicing, finance support, or a comparable professional capacity.
Proficiency in enterprise resource planning systems, especially Oracle, is highly desirable.
A strong foundation in [relevant skills or expertise] is essential, along with the ability to [key responsibility or task]. Exceptional organizational skills and meticulous attention to detail are required to manage [specific tasks or projects]. Candidates should demonstrate proficiency in [specific software, tools, or methodologies] to ensure seamless workflow integration. Effective communication and collaboration skills are crucial for liaising with teams and stakeholders. Problem-solving aptitude and adaptability are valued traits in this dynamic environment. Prior experience in [industry or field] is highly desirable, as is a track record of [specific achievement or responsibility]. Proficiency in [language or technical skill] may be required depending on the role.
Demonstrates advanced proficiency in ERP systems, specifically Oracle, as well as CRM platforms and Google Sheets, with a strong emphasis on ensuring data precision and integrity.
Proficient in sales administration, invoicing systems, and revenue collection methodologies.
Proven ability to communicate clearly and foster productive relationships with stakeholders at all levels.
Demonstrates exceptional proficiency in managing time efficiently, maintaining strong organizational skills, and effectively handling multiple tasks simultaneously.
Proficiency in handling billing inquiries and resolving customer issues with efficiency is essential.
Seeking an individual who thrives in team-oriented environments while driving continuous enhancements in processes and operational performance.
Demonstrates exceptional ability to analyze complex information and resolve challenging issues efficiently.
We require a strong commitment to ethical standards, a professional demeanor, and meticulous attention to detail.
WHAT WE OFFER
Attractive compensation packages and incentives tied to performance metrics are offered.
We offer a collaborative and energetic workplace that fosters both personal and professional advancement.
Attractive employee benefits include comprehensive medical insurance, a pension plan, and additional perks.
Interested candidates should submit their applications through the method specified. Ensure all required documentation and information are included with your submission. The application method will be clearly outlined in the job posting. Follow the instructions provided to complete the application process accurately.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
