JOB CONTEXT:
The increased need be customer focused in order to ensure that BCX is viewed as a strategic business partner
The ability to identify cultural, organisational and business constraints affecting solution offerings
The need to be aware of new developments in respect of information technology in order to remain competitive in a highly paced and complex environment
The need to have an all encompassing skills portfolio in order to deliver effective BCX solutions and services
The need to keep up-to-date with changes in relevant legislation and to understand the impact thereof on the business and the client environment CUSTOMERS:
Clients Vendors and/or Business Partners Account Manager
Regional Chief Executives
Group Executives
Other IT Companies (Joint Ventures) And/Or Subcontractors ROLE:
Manage The Account In Terms Of Specific Technical And Service Offerings within A Specific Competency
Manage Business Analysis And Business Architecture For The Purpose Of Creating A Better Understanding Of Business Strategy And Constraints
Provide World-Class Technology Offerings In Order To Fulfil Business Requirements
Manage The Consulting Function, As Well As Costing And Tendering Processes Assist In The Forecasting Of Business And Market Needs
EDUCATION:
Grade 12 plus relevant Diploma/Degree,
NQF Level 5/6
EXPERIENCE
3 years experience in IT and/or sales environment
OPERATIONAL REQUIREMENTS
Cellular phone
Driver’s license
Motor vehicle
Ensuring that a professional, personalised message is recorded on their cell phone and landline
Ensuring that the message facility is activated when you are unavailable to take calls
Regularly checking for new messages
Timeously responding to all messages in order to ensure excellent customer service
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