Education
B.Sc in a relevant course
Experience
2-3 years relevant experience
Responsibilities
take responsibility for the business performance of the restaurant;
analyse and plan restaurant sales levels and profitability;
organise marketing activities, such as promotional events and discount schemes;
prepare reports at the end of the shift/week, including staff control, food control and sales;
create and execute plans for department sales, profit and staff development;
set budgets or agree them with senior management;
plan and coordinate menus;
coordinate the operation of the restaurant during scheduled shifts;
recruit, train, manage and motivate staff;
respond to customer queries and complaints;
meet and greet customers, organise table reservations and offer advice about menu and wine choices;
maintain high standards of quality control, hygiene, and health and safety;
check stock levels, order supplies and prepare cash drawers and petty cash.
dentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
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