Job Description
We are looking for a result-driven Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
The Sales Associate’s responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).
Requirments
Proven work experience as a Sales Associate or similar role
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with sales software (e.g. quickbooks)
Familiarity with MS Excel (analyzing spreadsheets and charts)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Ability to deliver engaging presentations
B.Sc degree in Marketing, Business Administration or relevant field
Must reside in Lagos (preferably Island axis).
Apply via :
www.linkedin.com
