Job Purpose
The Account Manager is responsible for managing the company’s relationships with its Agents. He/She is in charge of building long-term relationships with the customers and generally stay with customers for the length of their relationship with the company.
The goal is to keep the Agents for as long as possible by helping to grow the Agent’s business. He/She will also be in charge of creating new business and expand the assigned territories.
Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.
Job Duties
Generate sales from Agents
Ensure productivity of Sales Assets deployed to assigned Agents
Track sales KPIs
Operates as the point of contact for assigned Agents
Develops and maintains long-term relationships with Agents
Makes sure Agents receive requested products and services in a timely fashion
Communicates Agents needs and demands to the company
Forecasts and tracks Agent account metrics
Manage projects within client relationships, working to carry out Agents goals while meeting company goals
Identifies opportunities to grow business with existing Agents
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective Agents
Service multiple Agents concurrently, often meeting deadlines
Keep records of Agents transactions
Skills and Qualifications
B.Sc/HND in related discipline
2-3 years experience in account management
Account Management Experience, Client-Focused Solutions Experience, Project Management Skills.
Ability to Communicate Agents Needs with Staff, Talent for Influencing Agent Management.
Ability to Manage Multiple Projects and Relationships Simultaneously, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills
Apply via :
fanmilk-nig.net
