Job Purpose
This role oversee the Retail Cashiers, Accountant and Billing/Revenue Executive, ensuring that invoices are raised, billing and revenue collection activities are conducted in an efficient manner and also the Withholding tax receipt are promptly collected.
Ensures cash/ debt are recovered in due course. Also saddled with the responsibilities of revenue and profitability complete assurance of revenue and to minimize leakages.
Duties and Responsibilities Strategic Insight and Integration:
Provide input into Revenue Assurance strategy aligned with the overall Company Strategy
Prevention of revenue leakages with proactive and reactive checks
Manage business stakeholders and coordination with various centres to resolve issues
Develop and Implement end to end controls methodology for all products/services relating to all revenue streams
Champion Revenue leakages issues across services rendered by influencing and engaging key stakeholders on activity & resources requirement needed to drive revenue maximisation
Technical / Analysis and Problem Solving:
Provides statistics such as the number of accounts billed or invoiced, the total revenue, and the number of records that were successfully billed or failed to be billed.
Provide feedback and analysis to the Head of Department in regards to variances and potential impact to the company’s profit or loss
Investigation and communication with both internal and external customers regarding collection of Debt
Ensures Reconciliation is done on any area of discrepancies between customers and the company
Evaluate debtor’s ability to pay their debt by analysing the financial situation, as well as other important information is picked out. This information will be used to encourage payment in full, or as necessary negotiate an appropriate payment arrangement that the debtor can afford. Schedule other times to contact the debtor again until final payment is made.
Ensure revenue is promptly received on due dates
Oversee Raising invoice for clients
Ensure timely distribution of invoice to clients.
Ensure all clients remain informed on their outstanding debts and deadlines
Ensure Receive payment by cash, check, credit cards, or automatic debits are correctly accounted for.
Put in place measure that ensures Calculation on total payments received during a time period, and reconcile this with total sales are deposited accordingly
Ensures Process Products returns and exchanges and escalate adequately
Ensure preparation of periodic reports for decision purposes
Leadership:
Ensuring targets are met by prioritizing the workload and allocating resource in the most effective manner
Providing training and assistance to new joined cashier
Assist in Leading and motivating team members – encouraging them to deliver quality results
Interpersonal, Relationship Management & Collaboration
Liaising with colleagues on all aspects revenue assurance
Ensure good working relationship with financial institutions
Support in providing coaching and mentoring for employees in the department
Communication:
Deliver periodic and regular reports to Head of Department on receivable performance
Protects organization’s value by keeping information confidential.
Deliver periodic and regular reports to Head of Unit on performance with regards to the implementation of the strategic goals
Customer Focus:
Handle customer complaints and derive insights for closure of issues
Management of over, under and incorrect charging of customers services
Adhere to SLAs as defined for providing periodic data and receiving periodic data as signed off with relevant stakeholders
Plan, direct and supervise debt schedule by ensuring proper receivables collected as at when required
Financial Management:
Ensure the tracking of Revenue Streams for proper inflow keeping the company afloat
Requirements Education & Work Experience:
Bachelor’s Degree in Accounting, Finance, Economics or related field
Minimum of 5-7 years work experience in a related role.
Affiliation with relevant professional bodies
Competency, Skills & Certifications:
Global or local certification (ICAN, ACA)
Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
Multitask oriented, organized, set priorities and meet deadlines
Strong Analytical & Problem Solving Skills
Management Information
Financial Systems
Leadership
Customer Service
Listening, Negotiation & Persistence
Relationship & People Management
KPIs:
Savings on operating cost
Withholding Tax Administration
Zero tolerance for invoice errors/dispute
Improve cash forecast accuracy
Reduce Bad Debt
go to method of application ยป
Applicants should send their CV’s to: careers@estreamnetworks.net
Apply via :
careers@estreamnetworks.net
