Restaurant Floor Manager

Main Job Responsibilities include;

Will be responsible for recruiting, training and supervising staff.
Will be responsible for agreeing and managing budget.
Planning menus
Ensuring compliance with licensing, hygiene and safety legislation/guidelines 
Has the responsibility of promoting and managing the Business.
Overseeing stock levels.
Ordering requisition.
Shall be responsible for handling customer enquiries and complaints in a professional manner.
Has the responsibility of greeting and advising customers.
Manage irate customers in a professional manner.
Will be responsible for taking reservations.
Problem solving.
Preparing and Presenting staff/sales reports.
Keeping statistical and financial records.
Will be responsible for setting targets.
Will handle the restaurant administration and paperwork.
Will be responsible for liaising with customers, employees, suppliers, licensing authorities and sales representatives.
Making improvements to the running of the business amd developing the restauarnt.
Will makes inventory once a week in coordination with the Control department. 
Manage the waiters and educate them on current trends and practices in the industry.
Responsible for supervising catering (food and beverage provisions) at functions and events as well as promoting catering services.
Market the GFS brand to prospects.
Monitor shift change.
Any other supervisory services and other duties as may be assigned.

Education and Experience;
Minimum requirement is Bsc from a good institute with at least 5years experience in the food industry/Hospitality Management.
Key Competencies

Excellent Communication skills, written and verbal
High level of emotional intelligence
Team Management skills
Excellent Customer service skills
Commercial awareness
Flexibility
Good interpersonal skills
Problem solving skills
Teamwork
Professionalism
Excellent knowledge of the Microsoft office suite
Computer literacy and familiarity with restaurant management software 
leadership, motivational and people skills.

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