Response Director, Africa

Key Responsibilities:

Activation Management
 

Respond within four (4) hours notice to a disaster area to act as Response Director, managing relief operations on the ground, or in rare cases, remotely
Direct Activation Managers and oversee the work of their teams, including Culinary, Distribution, Community Outreach, and Procurement/Logistics. Manage multiple additional departments represented on the ground, when needed
Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star
Build and train local teams to meet our human capacity needs to feed the need, embracing our accordion model
Direct the scope of responses, programmatic changes, and activation timelines, in conjunction with the Chief Relief Officer
Facilitate and implement cross-departmental collaboration and information sharing between WCK departments and Activation Managers on and off activation, including, but not limited to, Safety and Security, Communications, Data & GIS, Technology, Volunteers, Communications, Development, Finance, and Human Resources
Ensure smooth transitions and complete handovers with other Response Directors, and between Activation Managers, when rotating field teams through phases of the activation
Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement

 

Budgeting and Logistics
 

Work with the finance team to share cost projections for activations, focusing on meal production and logistical needs.
Adhere to WCK’s financial policies while adapting to on-the-ground requirements.
Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas

 

Community and Stakeholder Engagement
 

Build strong relationships with local communities first
Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization
Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required

Requirements

Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer.
Must live within one (1) hour of an international airport or be willing to relocate.
Willingness and ability to travel frequently to remote and potentially hazardous locations within four (4) hours notice
Masters degree and/or equivalent preferred, or 10+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings.
Excellent training and coaching skills, and experience leading large, multidisciplinary teams in challenging and rapidly changing environments.
Excellent communication skills, both oral and written, with the ability to engage and coordinate with diverse stakeholders.
Ability to work independently with minimal infrastructure, amenities and resources
Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets
Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations
Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure
Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates
Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments
Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities
Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Swahili, French, Arabic)

Apply via :

apply.workable.com