As the Resident Manager, your key responsibility will be to manage the day to day operation of the hotel, in line with company policy and brand standards. You will assist in maximising all areas of profitability, through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel. you will be responsible for ensuring all Health and Safety requirements are met for each department and will deputise in the Regional General Manager’s absence. Also as the Resident Manager you will be responsible for managing and motivating your team. You will be required to ensure that all staff within each department are adequately trained and developed in line with company policy. You will also be responsible for the Recruitment and Selection of your team and for managing any Employee Relations issues with the support of the Human Resources Department. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. Job Requirements Strong background in Food and Beverage operations
Business savvy and good people skills
Experience in pre-opening hotels will be an advantage
Previous or current experience in a Unionised environment is preferred
At least 5 years experience in an Executive role in a 5 star hotel, minimum 2 years as RM
Experience in emerging markets / similar hard locations
Visionary & strategic thinker and ability to convert this to action
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